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Catastrophic is a plane crash with loss of life. Basic data being shown to someone who isn't authorised is not. You may also consider what a fine will achieve. Will it prevent someone at a call centre from ever being socially engineered again? Unlikely. Will it prevent the next big Australian...

Qantas has more people with CEO titles than any other airline in the world. Then there's the layer underneath those CEO's with commercial titles. Then operational ones.... The org is extraordinarily top-heavy compared to other airlines, and thus, many targets to go after before the board...

Tell me - what should the board have done to avoid this? I've never met an airline that didn't have fking insanely strict protocols, policies, procedures, ongoing training, MDM, PC management. QF call center, mobile phones are not even allowed on the floor. QF also has a culture of safety (more...

free credit monitoring might be the biggest scam in all of this...

6M.....represents anyone who has had new bag tags issued?

Got the email as well. I've flown Qantas once in the past 6 years. One call to the contact center in 2023. No points transfers in to QF, no QBR, wine or anything else. Ready to roll

I've gone through many airline security assessments, and they're insane. Much more difficult than non-airlines. One must remember that 'safety' is a subjective concept. There is no such thing as 'safe' or 'not safe'. There are only standards, procedures, policies, training, etc. Nothing is...

The strategy behind KF+ is extraordinarily brilliant, and is also why stores won't directly give miles.

Funny how everyone says <whatever program they have status in> is their favourite. I find it hard to go past citizenM when travelling solo. No points, no status, no upgrades. You know exactly what you're going to get, and there is guaranteed 2pm checkout.

My tips: - NEVER leave luggage unattended, even in first-class lounges. - Lock bags before going to bathrooms in lounges if you don't want to haul it with you and possibly lose your seat. - Put everything inside your carry on, and LOCK it BEFORE going through security. - Your carry on bag...

In Dubai, lounge is whatever cabin your next onward flight is in. Your arrival cabin doesn't mean anything. In other cities, Dubai uses a single lounge so it doesn't matter if F or J. EK/QF Plat will get F lounge regardless of cabin.

How do you all manage all of these pre-clearance type approvals? I frankly have too many floating out there and keeping track of them is a pain.

It's not that BNE is bad -- it's that deploying the set of aircrafts on other routes produces more than BNE. This is why BNE/Qld has to offer incentives to airlines. Do you really think United and all these wierd routes airlines fly in/out of BNE are because airlines have high yield traffic...

Interesting scenario that will transpire now.... Brokered seats via QF on EK F will increase. QF booked redemptions can't be touched by EK. EK is fantastic at identifying broken seats and cancelling tickets at the airport for maximum disruption (as they should). QF... less so, although they're...

$10,000 spend puts you in the top 5% of flyers globally. If that $10,000 is business class, it puts you in the top 2%. statusmatch.com will do EK Silver

An airline looking after its own best customers. ...shocked.

Good move by Emirates.

Imagine using points to try and save money, only to be stung with 10% of a one-way business class fare. A fare, that you would never otherwise ever in your life ever consider buying (one way biz class with cash). Pricing & Revenue management are the downfalls of airlines, not the saviors. Come...

Not serving alcohol reduces premium passengers' willingness to pay by 30%. There have been numerous studies on this over the years, starting with when Royal Brunei cut alcohol overnight, which resulted in 50% of tickets being cancelled. So if Riyadh Air doesn't want to be a 'Cashed up Saudia'...

Hotel room keys. Got 1000's of them!