Card Promotions New ANZ Frequent Flyer Black 110,000 points & $100 back

[nightelves]

Lodge it as a complaint. They’ll do it then.

Is that after closure or before?

 

[Mr H]

Anyone able to successfully get a pro-rata refund recently? Tried with two agents and no luck.

Just my own thinking, but it really isn't cool to try to get pro rata refunds. Churning works based on us expecting the card provider to stick to the letter of an agreement, even though it is disadvantageous for them to do so. Not sticking to your side of the bargain once they have delivered on theirs is pretty stinky.

 

[bronzebird]

Anyone able to successfully get a pro-rata refund recently? Tried with two agents and no luck.

Yes cancelled this a week back mid cycle. They agreed to do a pro rata refund over the phone and assured points will still be credited when statement arrives

 

[andye]

Was expecting to receive 90k points but pleasantly surprised to get 100k two months after opening

 

[_TheTraveller_]

Hmm. Didn’t get the signup bonus in the first statement after meeting the required spend (or the annual fee cashback). ANZ generally does it the first month after meeting the spend, don’t they?

As a reference point, in Nov 23, I reached the spend limit within the 1st statement but didn't receive the points but it came through in the 2nd statement.

SO currently reached the spend in their 2nd statement but no points so I'm hoping that it'll come through in the 3rd statement.