The Qantas Newbie Questions Thread

[JessicaTam]

It all just seems horribly deceptive for the average punter when they are acting in good faith based on a tool provided by the airline to check such things - that even goes into detail about selecting oneworld/partner airlines - there were no clear call outs about caveats on that calculator tool - a relatively simple UX/UI fix on their website to at least direct people to check the fine print. If I could have flown on a QF plane from HKG-PVG I would have but had to settle for a Oneworld partner. I've filed a complaint but Im not expecting much from them by the sounds of it. All I really want is a bump to the next category which I thought I had earnt (and will have achieved after the next big trip in a couple of weeks - I just dont get to use the first lounge which is annoying). It really would be no skin off their nose to even just throw a comp first lounge pass my way and actually help to turn around some of this negative sentiment around the airline. It really makes me question my loyalty with them for the future. They need to empower their teams to actually make meaningful experiences for their most loyal customers.

Sorry to hear of your predicament.

As a consolation try posting here: Lounge Meetups to see if anyone is travelling at a similar time and could guest you into the F lounge.

 

[chaosboi]

I’m waiting to book coughet to Brisbane mid April 2025 yet the cheap rewards flights are only showing available up to 26 March at the moment. Any ideas when mid April will be released? And do they release one day at a time or a big dump of multiple days?

 

[encryptededdy]

Can QFF status holders flying in Y on QF flights use the Auckland airport fast track? I've used it before, but only when flying Business.