I have used Flightfox once and it was brilliant. Paid $50 to get a quote SYD-ICN using OW and ended up getting a cheaper fare in F than I could have found in J.
Money well spent, probably not as much value to you if you know your way around ITA matrix and all the .br tricks.
I occasionally take part in contests (when I can't find anything else on the internet to waste my time on). I am always amazed at the prices the experts are able to find. To get the best out of it, you need to have some flexibility in your criteria. If you are looking for the best price on QF8/9 on 18th December and 2nd January with no flexibility at all, it won't help you. But if you are a bit of flexibility with dates and/or airlines and/or routes, the experts there can find really good deals.
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