The Practicalities of Working on a Plane

Browsing the Australian Frequent Flyer (AFF) website on a laptop while on a plane
Working on a plane can be a good use of time, but you might not have much space to work with. Photo: Matt Graham.

A long flight can be a good opportunity to catch up on some work. And with more and more airlines now offering fast Wi-Fi on board, it’s becoming easier than ever to stay connected while in the sky.

You’re generally free to use your laptop computer during the cruise stage of the flight. Large electronic devices just need to be stowed away for take-off and landing, and you should activate flight mode.

But, no matter how blazingly fast in-flight Wi-Fi becomes, there are a few practical things to keep in mind if you want to get productive work done on your laptop while on a plane.

Economy Class has limited physical space

This probably sounds obvious, but you need enough physical space to get your laptop out and be able to work comfortably. If you’re flying Economy on an airline with very little space between the seats, such as Jetstar or Avianca, you might find it hard to get comfortable. It could get impossibly tight if the passenger in front reclines, unless you also do the same thing.

Economy seating and legroom in row 5 on the Avianca A320neo
Avianca A320neo Economy legroom. Photo: Matt Graham.

Placing your laptop on your lap, rather than the tray table, could help if space is an issue. But a better approach, if you know you’ll want to work during the flight, would be to choose a seat with extra legroom. If you can, try to select a seat in an exit row, at a bulkhead (i.e. in the front row) or with extra legroom, such as an Economy X seat on Virgin Australia. Even just a few inches of extra legroom can make a big difference.

On Virgin Australia, Platinum frequent flyers can select an Economy X seat for free. Qantas makes its exit row and extra legroom seats free to Platinum One frequent flyers, and to everyone else after checking in online.

Virgin Australia 737 Economy X seating
Virgin Australia’s Economy X seats have more legroom and more space to work. Photo: Virgin Australia.

It can also make a big difference to your available space if the seat beside you is vacant. If you’re flying Qantas and get the option to purchase a Neighbour Free seat, it could be well worth paying the small fee if you plan to work during the flight.

Selecting a Neighbour Free seat allocation on the Plusgrade website.
Qantas offers Neighbour Free seating for a small fee on selected flights.

My personal strategy is to check the seat map on ExpertFlyer around an hour before departure, and to move to an empty row of seats if there are any still available – even if this means sitting at the back of the plane.

Of course, if you’re flying in a premium cabin then space probably won’t be as much of an issue. 😉

Consider the Wi-Fi connection

Some airlines provide free high-speed Wi-Fi, some offer it as a paid service, and some offer no connectivity at all. The connection speeds can also differ greatly between airlines and aircraft types.

Qantas and Virgin Australia generally have Wi-Fi available on most mainline domestic flights. It’s free for all passengers on Qantas, while on Virgin it costs extra if you’re not in Business Class or a Velocity Platinum member. But it’s not available on all aircraft types, so you need to choose carefully!

And remember: Even if your aircraft is supposed to have Wi-Fi, there is always a chance that it just won’t work on the day. Prepare for this possibility by downloading things that you may need before the flight, so you can access them offline.

(If your flight was supposed to have Wi-Fi and it doesn’t work, you may also wish to write to the airline afterwards… they might offer you a few thousand points as compensation.)

Which Qantas planes have Wi-Fi?

The following Qantas aircraft do and don’t have Wi-Fi:

Qantas aircraft with Wi-Fi (while flying over Australia)Qantas aircraft without Wi-Fi
Most Airbus A330-200
Boeing 737-800
Airbus A220
Airbus A380
Boeing 787-9
Airbus A330-300
All QantasLink planes (except A220)

Qantas is in the process of rolling Wi-Fi out on international flights, but this has been delayed.

Qantas Boeing 737-800 with Wi-Fi decals
Qantas has Wi-Fi on selected aircraft including Boeing 737-800s. Photo: Kurt Ams.

Which Virgin Australia planes have Wi-Fi?

These Virgin Australia planes do and don’t have Wi-Fi:

Virgin Australia aircraft with Wi-FiVirgin Australia aircraft without Wi-Fi
Boeing 737-8 MAX
Most Boeing 737-800
Boeing 737-700
Airbus A320
Fokker 100

Which Jetstar planes have Wi-Fi?

Jetstar does not yet offer Wi-Fi on any of its flights, but will install it from next year on its Boeing 787-8 fleet.

Some types of work are easier to do while flying than others

The third thing to consider is the type of work that you would be able to do most efficiently on your laptop, with limited space around you and (most likely) no access to a second screen.

I personally find that I can edit audio (such as the Travel Pointers podcast) just as efficiently while sitting in an aircraft seat as I would at a proper desk. I also use the time to write articles that don’t require a huge amount of internet research, or to proofread content. Obviously, most people have very different jobs to mine, so what works best for you will depend on the type of work you do.

Don’t plan on making video calls on board. This might not work, and anyway, it’s disrespectful to the other passengers around you. (I feel like this should be self-explanatory, but I’m constantly surprised by the number of people who do this…)

You won’t get much privacy on a plane

Fourthly, consider that you won’t get much privacy when sitting in Economy Class on a full flight.

A boring flight can be a good opportunity to catch up on emails, work on your upcoming presentation or manage your budget. But it might be best not to work on things that are confidential in nature as anyone around you will be able to see your screen.

For this reason, some people might also feel a bit self-conscious about doing work on my laptop on a plane.

I once happened to be sitting in front of a very senior Australian politician on a full Sunday evening flight from Melbourne to Canberra. This person was the last to board and brought on so many carry-on bags that the flight had to be delayed while the extra bags were gate-checked. During the delay, this politician made numerous loud phone calls discussing a range of topics that probably should have remained private.

Don’t forget that you’re in a public place. Other people around you can see and hear what you’re doing.

Bring noise-cancelling headphones

There can be a lot of distractions on a plane. You never know if you’ll be sitting near a crying baby (unless you’re on Japan Airlines), or if other passengers around you might be engaged in loud conversations. If you’re sitting near the galley, there might be constant noise such as dishes clattering… or any number of other things.

With a good pair of noise-cancelling headphones, you can at least block out most of the background noise. These are also a great idea if you plan to sleep during the flight.

Man on an airplane looking out the window with headphones on, possibly enjoying music or an audiobook during his flight.
Noise-cancelling headphones are a must for frequent flyers. Photo: Adobe Stock.

Consider your level of alertness

Planning to smash out lots of work during your flight? It might be best if you don’t overindulge in alcohol in the lounge beforehand. 😉

If you’re on a late evening or overnight flight, it’s also quite possible that you just won’t feel up to working once you get on board. Keep this in mind if you’re relying on getting work done during the flight. (I may have once had a uni assignment due as soon as I got off an overnight Economy flight from Hong Kong to Sydney… leaving that to the last minute was perhaps not my smartest life choice!)

Working in the air also has unexpected upsides

At the end of the day, aeroplanes are designed to transport passengers from A to B as efficiently as possible. The setup doesn’t exactly make for an ideal office.

Nonetheless, if you’re time-poor – or just want something to do to pass the time in the air – working on your flight can be a great use of the time.

For me, there are also some upsides to working on a plane that might not be immediately obvious.

The first is that there are a lot less distractions, compared to being in a busy office. You don’t have the option to get off the plane until you reach your destination. In fact, you get the luxury of having time to stop and think.

I find that I often gain inspiration and can be more creative while in the air. There’s just something really calming about putting on some music and watching the clouds go by out the window – as long as they’re not cumulonimbus clouds!

Enjoying the view of the sunset en-route to Fiji on a Fiji Airways A350
Enjoying the view of the sunset en-route to Fiji. Photo: Matt Graham.

Do you find it easy to work on planes? You can share your own tips and experiences on the AFF forum!

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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Arrrggghhh the one time when it was all me me me. But I do see the benefits as well. Many times I have been able to complete work before arriving and on time!

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I don’t bother as I don’t want sensitive business information to leak. I certainly avoid doing any banking at airports and on planes as getting hacked is a real possibility.

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I like working on planes, I tend to get a lot done - when in the right setting - and in Economy is not this. @Matt Graham already discusses the table and privacy issues, but I'd also add its about shoulder space. If I'm using a laptop, I need to type or use the mousepad, and this means moving my elbows around and if someone is next two you this becomes very difficult. So generally in economy, work doesn't happen. Now If i have an empty seat next to me, that's like hitting Jackpot - business space for economy pricing!

Business is obviously much more suited to getting work done, well outside the periods that they're serving meals, which lets face it in Business can be quite extended, not that it's necessarily a bad thing, but in the context of getting work done, can be disruptive.

Aside from having the headphones as @Matt Graham also covers, I use a bluetooth adapter so there's no extra cords getting in the way. Inevitably you'll have the power cord for the laptop - even more so as more airlines will ban the use of powerbanks. But one less cord from the headphones is a good thing. And now I've moved to having all my devices USB-C powered, so a single adapter covers all my needs.

But regarding headphones I always try to use headphones/earbuds that have multi-device connectivity. That way I can listen to music through my laptop while working, but then switch to the Bluetooth adapter and use the seatback entertainment system when the laptop is closed up for meals etc.

I'm not too concerned about privacy, Luckily the nature of what I do gives me that freedom, andif anyone is able to figure out the things I'm doing - I welcome their resume 😁

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Just proves, nothing is idiot proof..

Not even me😇🤪

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I like working on planes, I tend to get a lot done - when in the right setting - and in Economy is not this. @Matt Graham already discusses the table and privacy issues, but I'd also add its about shoulder space. If I'm using a laptop, I need to type or use the mousepad, and this means moving my elbows around and if someone is next two you this becomes very difficult. So generally in economy, work doesn't happen. Now If i have an empty seat next to me, that's like hitting Jackpot - business space for economy pricing!

Business is obviously much more suited to getting work done, well outside the periods that they're serving meals, which lets face it in Business can be quite extended, not that it's necessarily a bad thing, but in the context of getting work done, can be disruptive.

Aside from having the headphones as @Matt Graham also covers, I use a bluetooth adapter so there's no extra cords getting in the way. Inevitably you'll have the power cord for the laptop - even more so as more airlines will ban the use of powerbanks. But one less cord from the headphones is a good thing. And now I've moved to having all my devices USB-C powered, so a single adapter covers all my needs.

But regarding headphones I always try to use headphones/earbuds that have multi-device connectivity. That way I can listen to music through my laptop while working, but then switch to the Bluetooth adapter and use the seatback entertainment system when the laptop is closed up for meals etc.

I'm not too concerned about privacy, Luckily the nature of what I do gives me that freedom, andif anyone is able to figure out the things I'm doing - I welcome their resume 😁

Agreed although there are some bright kids out there.

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As most of my travel is business related, unfortunately that means having to try and get some work done, to try and get ready for the next meeting/workshop etc. As I'm almost always in Y, using the laptop is a pain. I have a privacy screen on my laptop to make sure someone sitting next to me can't easily read what I'm working on - nothing too sensitive, but still commercially sensitive.

Most of the time I work on my reMarkable notebook, as I can hand write my notes and diagrams, to either type up later or even just email them off direct to the other end for their info. As it's small & light I can work the whole time and not put it away during takeoffs and landings. I can also load pdf and epub files onto it, and get some reading done when I'm not working

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I generally try to get work done on planes; usually on domestic flights, and definitely international flights. Some quick observations:
* most of the in-seat power is rejected by my Lenovo power bricks. Plugging in the brick shuts down the seat power whether the laptop is connected or not. Still don't know why, but I have theories. The bricks (I have several at different capacities) work OK on the A350 and Dreamliner. Other planes (including A380) nope.
* Dash 8 is a great plane for working. Seats can't be reclined into you, and there is enough pitch to workably have a big laptop on the tray.
* if you have a seat adjacent or you are in J/F, then a second screen is possible. I use an iPad via USBC and "duet". Seriously improves productivity. Also means you can watch a video while working more easily and controllably than the in-seat screen.
* in-flight WiFi when available is pretty good.

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* most of the in-seat power is rejected by my Lenovo power bricks. Plugging in the brick shuts down the seat power whether the laptop is connected or not. Still don't know why, but I have theories. The bricks (I have several at different capacities) work OK on the A350 and Dreamliner. Other planes (including A380) nope.

I'm certain this isn't the issue, but its worth asking - it's not just slipping out is it? I know if you have a heavy power adapter that plugs directly into the power socket, these can be quite loose and not maintain a good connection. This issue becomes more obvious if the plane uses a universal plug and you try using a plug type that's not of that airlines origin, for example, using the UK adapter on US flights and its a snug fit.

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You mentioned sitting near babies on planes. Last year, I paid thousands of dollars to go business from Sydney to Dallas and during the night, there was a baby in the row behind me who cried all night. Nothing was done by the cabin crew. If I was in economy, I wouldn't mind so much because I wouldn't have paid a lot for the ticket, but in business, one has paid a lot to be able to lie down and sleep, but not with a crying baby behind me. I complained to the Qantas staff and was told that it is discrimination if babies weren't allowed in business class. What do others think?

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You mentioned sitting near babies on planes. Last year, I paid thousands of dollars to go business from Sydney to Dallas and during the night, there was a baby in the row behind me who cried all night. Nothing was done by the cabin crew. If I was in economy, I wouldn't mind so much because I wouldn't have paid a lot for the ticket, but in business, one has paid a lot to be able to lie down and sleep, but not with a crying baby behind me. I complained to the Qantas staff and was told that it is discrimination if babies weren't allowed in business class. What do others think?

Parents should try to calm the baby, not just give up.

But yes that are allowed to be there just as much as you. I've had quiet babies and bad snorers in business class.. Much the same.

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I do a lot of work on my laptop on planes and agree with the positive points that Matt has made. But something that does worry me is the potential for the seat in front of me to be reclined - not so much because of losing some valuable space but because of possible damage to the laptop if I have the laptop screen opened out fully.

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