No, Qantas Classic Rewards to Los Angeles Don’t Cost a Million Points

Qantas 787 Business Class cabin
No, Qantas Classic Flight Reward seats don’t cost a million points! You’re probably seeing “Points Plus Pay” pricing. Photo: Qantas.

If you’ve tried searching for Qantas international Business Class reward flights recently, you may have been surprised to see that a seat could cost you more than a million points. Indeed, many Qantas Frequent Flyer members have complained about reward flight pricing in recent submissions to a senate inquiry.

But don’t panic! Qantas has not massively increased the cost of Classic Reward flights. You’ve probably just been looking at “Points Plus Pay” redemptions, rather than the great value Classic Reward seats.

It costs 108,400 Qantas Points + $339 for a one-way Qantas Business Classic Reward from Sydney to Los Angeles. That number of points hasn’t changed since 2019. The Qantas-imposed carrier charges also haven’t changed in four years, although the third party fees and taxes may vary slightly from time to time.

It’s true that Classic Reward seat availability is limited. Qantas could probably also make it easier to find Classic Reward seats when searching for flights on its website. But those Classic Reward seats are there, including on partner airlines, if you know where to look!

The Qantas website shows Points Plus Pay awards by default

When searching for flights on Qantas.com, you can select “Use Points” to show flight prices in Qantas points instead of money.

On the results page, the Qantas website will then present Classic Flight Reward seats – if any are available – as well as regular airfares converted to Qantas points using “Points Plus Pay”. Qantas marks Classic Rewards with a red ribbon.

Qantas website screenshot of a SYD-LAX Business Class fare quote
Classic Reward seats are marked with a red ribbon on the Qantas website.

But if no Classic Reward seats are available, the Qantas website will only show Points Plus Pay options (with the entire airfare converted to Qantas points) by default. This often happens when looking for Business Class seats on international routes, due to the limited availability of Classic Rewards.

Qantas website showing Points Plus Pay flights from SYD to LAX
Only “Points Plus Pay” airfares will display on the Qantas website if there are no Classic Reward seats available on that date.

A Points Plus Pay booking is not a Classic Flight Reward. With Points Plus Pay, Qantas simply converts any available airfare to Qantas Frequent Flyer points at a rate of approximately 0.61 cents per point. That’s why seats are available on every flight, but are usually more expensive than Classic Rewards.

Using the example of the Sydney-Los Angeles flight shown above, a regular Business Sale airfare would cost $8,748 one-way. This works out to be 1,433,881 Qantas points, once converted at the Points Plus Pay rate.

Qantas SYD-LAX business class airfares
Qantas Business fares to Los Angeles when “Use Points Plus Pay” is not selected.

Points Plus Pay vs Classic Flight Rewards

Unlike Classic Rewards, every seat on every Qantas flight is available to book using Points Plus Pay. The trade-off for that flexibility, most of the time, is the terrible value.

Classic Reward seats cost a fixed number of points, as set out in the Classic Flight Reward tables on the Qantas website. But Classic Reward availability is limited. Seats can sell out quickly and they are not available on every flight.

Another advantage of booking Classic Rewards – if you can find them – is greater flexibility. You can cancel an international Classic Flight Reward ticket for a refund for any reason, and you’d just pay a penalty of 6,000 Qantas points. You can also change your booking for just 5,000 points.

But Points Plus Pay bookings are basically just commercial airfares bought using points. You wouldn’t necessarily be able to cancel those for a full refund – just change your dates or cancel for a Qantas travel credit, unless you’ve bought a refundable fare. Points Plus Pay bookings could also be more expensive if you’re booking a one-way flight.

How to find Classic Reward seats on the Qantas website

If your search for reward seats only brings up Points Plus Pay options, it could be because there simply aren’t any Classic Flight Reward seats available on a Qantas flight on that date. But don’t give up just yet!

If you’d rather fly Business Class to Los Angeles starting from 108,400 Qantas points, instead of over a million points, you’ll need to look specifically for Classic Reward seats when searching on the Qantas website. There are two tricks you can use to do this.

Method 1: Classic Rewards slider

After searching for flights, click on the “Classic Rewards” slider above the search results:

Qantas website Classic Rewards filter
Click on the “Reward seats” filter to remove “Points Plus Pay” flights from the search results.

This will change the search results so that only Classic Flight Reward seats are shown. Not only this, but the website will show you Classic Reward seats in all classes of travel on the same screen – rather than having to open each cabin class in a new tab.

In “Classic Rewards” mode, the Qantas website may also show you Classic Flight Reward seats on partner airlines that do not display when Classic Rewards is not selected!

China Airlines and Fiji Airways SYD-LAX reward seats on the Qantas website
When viewing Classic Rewards only, you might find reward seats on partner airlines that weren’t previously visible.

The China Airlines option was not shown without selecting the “Reward seats” filter. Unfortunately, the pricing shown on the Qantas website in this example is incorrect (the quote is too high). But the website will correct itself on the next page.

See our guide to calculating Classic Flight Reward pricing to learn how to work out the number of Qantas points needed for any itinerary.

Method 2: Use the multi-city booking engine

If you prefer the old Qantas website layout with an award availability calendar, use the multi-city search tool.

Qantas home page link to multi-city tool
Click on “Multi-city” to go to the multi-city search page.

If you wanted to book an itinerary online with multiple flight sectors, such as a Oneworld Classic Flight Reward, you would need to use the multi-city search anyway. But you can still use the multi-city tool when you’re just searching for one flight.

The crucial thing, when looking for Classic Flight Reward seats, is to select “Use points – Classic Flight Rewards only” at the top of the page.

The Qantas multi-city tool can be used to search for reward seats
Be sure to click on “Use points – Classic Flight Rewards only”.

To view a calendar with an overview of available Classic Flight Reward seats across a whole month, select “Flexible with dates for all flights” when entering the date of any flights in your multi-city search:

Qantas multi-city booking tool calendar
Click on “Flexible with dates for all flights” at the top of the calendar when selecting a date.

This will then bring up a calendar showing which dates have Classic Reward seats available on Qantas and its partner airlines. No Points Plus Pay seats in sight!

Qantas website availability calendar
The Qantas multi-city booking engine award availability calendar.

If you’re having trouble finding availability, you could also use a third-party tool such as Seats.aero to hunt for those elusive Classic Reward seats.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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What has the FFP got to do with bilateral agreements? Whether Australia has bilateral agreements with other nations for airport access has zero relationship to Qantas' nor any other airlines FF scheme.

If it is anything like the letters to the SMH travel section, I'm betting most of the complaints are from people who are looking at "anytime" rather than "classic" awards and not understanding the difference (and the masthead too uneducated themselves to correct the inaccurate claims re award seat cost).

Are these same people complaining about Flybuys or some of the actual junk health insurance being sold?

Do they think earning some points at Woolworths when they dont fly means QF owes them something? Earning points is NOT a guarantee, its an opportunity. You can choose to play the game or not. I bet they never even read the T&Cs when they joined.

Classic awards can be difficult to get but I dispute that QFF points are junk, I've done 2 * J 318K OWAs in the last 2 years, if id purchased those flights Id have needed to fund an extra $11-12k on top of the taxes paid on the award flights for each one. If one is after domestic awards to/from the capital cities these are plentiful. International and regional flights are harder to find, but certainly not impossible.

Reply 20 Likes

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I'd agree that Qantas points are harder to spend than others, especially for flights out of Australia but I wouldn't call them worthless.

In the past year we redeemed over 1m points which definitely took some effort and flexibility on our part. I assume most of these complaints are from people who either do not put the time in to find reward flights and / or are expecting there to be plenty of availability for in demand routes.

Reply 10 Likes

I reckon they really do not understand the programme - have points - can fly.....and then find out not that simple unfortunately.

Reply 6 Likes

What has the FFP got to do with bilateral agreements? Whether Australia has bilateral agreements with other nations for airport access has zero relationship to Qantas' nor any other airlines FF scheme.

Such agreements may actually provide an additional avenue for use of those FFPs. More fish in the sea, so to speak?

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What has the FFP got to do with bilateral agreements? Whether Australia has bilateral agreements with other nations for airport access has zero relationship to Qantas' nor any other airlines FF scheme.

If it is anything like the letters to the SMH travel section, I'm betting most of the complaints are from people who are looking at "anytime" rather than "classic" awards and not understanding the difference (and the masthead too uneducated themselves to correct the inaccurate claims re award seat cost).

Are these same people complaining about Flybuys or some of the actual junk health insurance being sold?

Do they think earning some points at Woolworths when they dont fly means QF owes them something? Earning points is NOT a guarantee, its an opportunity. You can choose to play the game or not. I bet they never even read the T&Cs when they joined.

Classic awards can be difficult to get but I dispute that QFF points are junk, I've done 2 * J 318K OWAs in the last 2 years, if id purchased those flights Id have needed to fund an extra $11-12k on top of the taxes paid on the award flights for each one. If one is after domestic awards to/from the capital cities these are plentiful. International and regional flights are harder to find, but certainly not impossible.

Sure, looking at anytime seats rather than classic awards… but if think QF is the only airline to default to anytime seats rather than show classics? Why not make the default the other way around?

The issue then wouldn’t be the price, but the availability. But it would take away the main argument.

Reply 6 Likes

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QF points are useful if you have status, much less so if you do not. Being able to use points to position to Asia (eg SIN) and then book revenue fares to EU/UK has saved us about $6K for our upcoming trip. By having 1 leg opened up as WP (the other was a classic reward) and we even used points for the Crowne Plaza at the airport to put some space between the reward and revenue flights.

Reply 3 Likes

Such agreements may actually provide an additional avenue for use of those FFPs. More fish in the sea, so to speak?

But again that has zero bearing on how individuals or Qantas value their FF points or the program itself.

QR already famously withhold J award seats from QFF that they do make available to the FF programs of other OW carrirers such as BA or AA or AY. So even with more flights doesn't mean they will suddenly decide to release any to QFF because the EK agreement isnt going away.

Their argument is about lowering paid fairs (also dubious as QR are generally already more expensive than the Asian carriers to EU); QFF points are not a currency therefore irrelevant to whether a bilateral agreement should or shouldnt be put in place nor whether without one QR should get more slots.

but if think QF is the only airline to default to anytime seats rather than show classics

IME it shows anytime awards when there are no Qantas classic award flights on QF metal available on the date. However there is a classic reward filter button on the search result screen, which will show any QF or part CRs. If people are too dumb to click it well is there any hope for those lazy types.

From my experience most AA awards are now dynamically priced so basically default to the equivalent of an anytime reward. SO possibly other US carriers too?

If they are going to have a go at FF schemes, best haul Virgin and Flybys and credit card points programs in too. All have challenges to get awards on the date you want. But then again none should be of any consequence to airport slot access.

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But again that has zero bearing on how individuals or Qantas value their FF points or the program itself.

QR already famously withhold J award seats from QFF that they do make available to the FF programs of other OW carrirers such as BA or AA or AY. So even with more flights doesn't mean they will suddenly decide to release any to QFF because the EK agreement isnt going away.

Their argument is about lowering paid fairs (also dubious as QR are generally already more expensive than the Asian carriers to EU); QFF points are not a currency therefore irrelevant to whether a bilateral agreement should or shouldnt be put in place nor whether without one QR should get more slots.

As a QF Red, I'm someone who collects QFF points specifically to use on partner airlines. The number of flights by those airlines directly impacts my ability to use QFF points. Therefore discussion regarding QFF points and their perceived usefulness is very relevant to the inquiry, particularly when QF lobby the government to keep out other airlines.

If QFF points are not a currency, why do you place a dollar value on your redemptions? It's clear that they are, as also evidenced by some reactions of being scammed and the like.

In fact, it's so much like a currency actually further demonstrates their relevance to the inquiry as they make so much money for QF that they'll do whatever, including lobbying the government, to preserve their patch.

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The number of flights by those airlines directly impacts my ability to use QFF points.

Again only if said partner decides to release them to QFFers; QR already routinely choose not to do this (because they don't like QFs deal with EK); and it has nothing to do with the number of flights as they do make seats available on their Aus flights to AA and BA frequent flyer members.

EK are not using all their available slots, and you can redeem your points on EK flights relatively easily, if flying via the middle east is your want.

WRT to the other key OW airlines there is currently anything stopping those that fly to Aus from running extra services if they saw value in doing so.

If you are talking about redemptions for flight not starting/ending in Aus, then again Aus airport access has zero effect on those.

If QFF points are not a currency, why do you place a dollar value on your redemptions? It's clear that they are, as also evidenced by some reactions of being scammed and the like.

The tax office disagrees with you - if they were a currency they would be taxed. Also not a currency because they have no published exchange rate or guaranteed value, are not universally accepted in the country of issue.

You can attribute a $ value only when redeemed by comparing the equivalent cash fare on the day, but truth is most people wouldn't take those premium class flights if they didn't get an award seat. Whilst the points sit in your account they actually have no actual value only potential value which changes all the time.

And before you talk about the cost to acquire points, most people do not buy points. I earn all of my points on flights I would take anyway or money I would spend (groceries, clothing, entertainment) anyway. So for me its a zero cost to acquire.

Given you dont hold status and dont want to fly with QF seems strange that is the program you would choose. Surely earning Amex or other credit card points which can be transferred to other airlines that you fly would suit you better?

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you can redeem your points on EK flights relatively easily,

LOL

The tax office disagrees with you - if they were a currency they would be taxed.

Wrong. They are not taxed because they are not assessable income. It has nothing to do with whether or not they amount to currency. Indeed, they can be taxed when it is part of an income earning activity and certain criteria are met.

Also not a currency because they have no published exchange rate or guaranteed value, are not universally accepted in the country of issue.

Currency do not have a guaranteed value. They do have a fixed exchange rate: $1AUD = 0.006QFF. That is what you can exchange a QFF point for with any Qantas flight. They are accepted by the currency issuer: Qantas.

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