ING Bank Removes Overseas ATM Fee Rebates

ING Bank is removing the popular international ATM operator fee rebate from its Orange Everyday bank account, effective from 1 August 2023.

Currently, ING waives international transaction fees on its Orange Everyday account for customers who make at least five purchases and deposit at least $1,000 into their account each month. In addition, the bank waives overseas ATM withdrawal fees and rebates any overseas ATM operator fees for up to five withdrawals per month. The account has no monthly or annual fees.

Numerous other Australian banks offer fee-free debit card accounts with no forex or overseas ATM withdrawal fees. But the ING Orange Everyday account was unique because it would also refund any fees charged by the ATM operator for withdrawing cash. This is the exact benefit that is now being removed.

It’s still possible in many countries to find ATM operators that don’t charge their own additional fees. But in some countries, such as Thailand, most ATM operators do impose fees for withdrawals.

After the first five ATM withdrawals per month, ING will continue to levy a $5 fee (on top of any ATM operator fees).

ING Orange Everyday account loses its competitive advantage

This change now makes the ING Orange Everyday account less competitive than other options such as Bankwest’s transaction accounts or the HSBC Everyday Global account. These alternative options charge no overseas ATM fees on an unlimited number of withdrawals. They also don’t require you to make a minimum amount of monthly purchases in order to access this benefit.

According to an update issued to its Orange Everyday account terms & conditions, ING will also begin to count deposits into ING Personal Loans towards the minimum deposit criteria for enjoying no international transaction fees on the account. In other words, from 1 August 2023, you’ll need to deposit at least $1,000 into either your Orange Everyday account or an ING Personal Loan to access the remaining overseas transaction fee waivers on this account.

ING has also published an updated Orange Everyday Benefits Schedule on its website.

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.