Drink Refusal: Confusion in Qantas Club
One sober member this week was denied a fourth drink in the Qantas lounge due to the alleged enforcement of Responsible Service of Alcohol (RSA) rules. The RSA rule spruiked
Read moreAuthor: Staff Writers
Cash Lost on Jetstar Booking?
Our member has noticed a dramatic price drop in tickets to Honolulu which they booked at the start of the year. The price for the four tickets flying Jetstar has
Read moreVirgin Removes Bag-Free Fares. Enhancement or not?
On 17 March 2015 Virgin will remove the Saver-Lite fares from all domestic routes except Trans-Tasman routes. Virgin have announced that all fares will now include complimentary check-in luggage. Our
Read moreQantas Loyalty not extended to Lounges
One member this week was unable to secure a Qantas codeshare flight on a return trip to Paris due to the route taken. The flight from Dubai to Paris had
Read moreMiddle Seat Protocol
One member this week seeks guidance on the correct flight etiquette when faced with a vacant seat in the middle of a three seat row. On a recent trip this
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