Do Credit Card Reward Points Expire?
We compare the credit card reward point expiration policies of different Australian banks, as well as their policies on changing reward costs without notice.
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Author: Matt Graham
Aviation White Paper Lets Down Australian Consumers
The Australian government has proposed a new airline ombudsman and Charter of Customer Rights in its Aviation White Paper. This does very little for consumers.
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Thieves Targeting Velocity Frequent Flyer Accounts
An alarmingly high number of Velocity Frequent Flyer members have had their accounts hacked and points stolen in recent months.
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What Happens If Your Frequent Flyer Account Gets Locked
Airlines may lock frequent flyer accounts when they suspect fraudulent activity. This is what happens next, and what you need to do if you can’t access your account.
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Qantas (Sort of) Honours First Class Error Fares
Last Friday morning, Qantas sold First Class tickets to Los Angeles for just $4,299 return. The airline isn’t exactly honouring them… but there is a silver lining.
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