Goodwill Lost: Customers Have Long Memories
Most businesses have faced significant issues due to COVID-19, particularly in the travel industry. With borders closed, many airlines have had to cancel flights and many tour operators have had
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The Journey
At the end of the day it’s all about “The Journey”. This popular topic covers the planning, booking, the flight, and then the arrival at you destination.
Dive into this section to explore tips and advice for every step of your journey.
What’s Your Best Free Travel Upgrade?
When you’re flying, there aren’t many better feelings than getting a surprise beep at the gate and being handed a new boarding pass for a better seat up the front!
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Frequent Flyers Recount Their “Flights from Hell”
With most international travel off the cards for the foreseeable future, many frequent flyers are reminiscing about past trips and longing to get back into the air. At this time,
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Is it Illegal to “Souvenir” Airline Safety Cards?
Some frequent flyers like to collect things like boarding passes, airline amenity kits, business class pyjamas or in-flight magazines. But is it legal to collect the safety instruction cards found
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Travel Agents in NSW Must Disclose Commissions, Incentives
From next week, travel agents operating in the state of New South Wales will need to disclose any commission, referral fees or incentives they receive from their suppliers. The new
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