Macquarie Hilton Honors Credit Card Axed
Macquarie Bank will discontinue its Hilton Honors Macquarie Platinum credit card, the only co-branded credit card of any hotel loyalty program in Australia, from 1 May 2019. Macquarie Bank already
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Hotel Loyalty Programs
Hotel Loyalty Programs is a popular topic at the Australian Frequent Flyer. Many hotel chains have generous loyalty programs which reward guests for their overnight stays.
SPG, Marriott Loyalty Programs Merge as Marriott Bonvoy
The Marriott Rewards, Starwood Preferred Guest and The Ritz-Carlton Rewards programs will combine under a new brand from next month. On 13 February 2019, the three programs will merge to
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Why Do Hotels Send Such Pointless Emails?
Most hotels take customer service very seriously. And it’s not hard to see why. Most cities have literally hundreds of hotels, and all offer the same basic service. So, personalised
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Diners Club Axes Marriott, AAdvantage Transfers
Diners Club has removed the ability to transfer reward points to Starwood Preferred Guest (SPG), which recently merged with Marriott Rewards. As of last Thursday, Diners Club Rewards points can
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Trivago Sued for Misleading Advertising
The ACCC is suing hotel booking website Trivago in the Federal Court for misleading advertising. It alleges that Trivago misleads customers into believing they are getting the best hotel price
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