Article: Airlines, Please Stop Selling Ridiculously Tight Connections

Had a tight 50 minutes connection in FRA once. The plane was late arriving into MLA, hence a 30 minutes delay.

Ran all the way from one gate to another during peak hour, dodging other passengers left, right and center. Sorry, folks!

Made it on to the aircraft - was the last passenger to jump on the final bus headed out to the plane. I figured my bags had missed it, however.

Suddenly, I noticed the last few bags being loaded on board and spot mine going up the conveyor belt. LH pulled a miracle that day.
 
Ran all the way from one gate to another during peak hour, dodging other passengers left, right and center. Sorry, folks!
Slightly OT but some years ago we were flying from OKA (Okinawa) to cough (Fukuoka). We arrived in ample time only to find that check-in and security were a zoo. Main problem was dozens of school kids (you know, removing batteries from their check-in bags, having stuff in their carry-on that should have been in the check-in, etc).

By the time we got through security I was sure we had missed our flight. Knowing how dedicated the Japanese are to running everything on time, we ran all the way to the gate where the agent told us our flight was delayed as they were "waiting for a school group of 120"!
 
AA are selling a ticket CLT-MIA-GND with only 55 minutes at MIA. Having not travelled through the US is this doable for a D—>I transfer?
Basically like a ‘domestic’ departure. Just don’t try that on the return flight. It took me over 3 hours through MIA on SXM-MIA-DFW.
 
Can anyone tell me MCT at LAX on American Airlines flights. Domestic (flights from Miami usually arrive at T4 ) to International TBIT?

TIA
 
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I assume checked luggage through LAX. While you can walk airside from T4 to TBIT, I would like 90 mins to ensure bags and sanity prevail.

Sure, as @serfty I think says, difference between minimum connecting time and sensible connecting time.
Unfortunately AA did a schedule change so we landed with a 54 minute connection. All on one ticket though so we are protected. Thanks all
 
That's not a theory, that's idiocy.

If you're not a fan of airports, then by all means arrive a bit later, but that is a risk you take. If you miss your flight or your airline denies you boarding because you were too late or being offloaded, then it is your fault and you eat it, consequences and all.

As a bit of an aside, the "theory" has nothing to do with tight connections, except both instances involve a mad dash to get to your flight.
 
I'm sure I've had a few tight connections in all my travels, probably missed a few. None that are notable come to mind.

My parents one time purchased ANC-LGB-LAX on JetBlue, with a 29 minute connection in Long Beach. I warned them they had to high tail it once they got to Long Beach. Luckily for them, the ANC flight was on time, and it was a case of down the stairs and directly to the gate and stairs of the connecting flight.

As alluded to plenty of times in this thread, if I did book a tight connection, it was (likely) a measured "risk". For example, I'm pretty sure I've booked lots of domestic flights with the minimum 40 minute connection (20 minutes if at a "regional" airport) between them. Most of them have been with HLO (some not) and I think I've made almost all of them, otherwise the rebooked sector has worked out.

One thing that hasn't really been mentioned (a couple of times, notably by @Gold Member ) is that while EU 261 can protect you when you misconnect a tight connection and thus it can be a nice sport to deliberately book the so offered ones, EU 261 won't fix some problems that you may have external to your flight booking, with the most fundamental of these being a hotel booking waiting for you that you would have taken up if everything had gone to plan. Obviously, if you can be flexible with your booking and manage it accordingly, that's no problem, but it's not necessarily a given that everyone can or wants to do this (and yes, the consequence then is that you do not book tight connections). Travel insurance is rarely worth pursuing given the excess (and they may deny you on the grounds that the airline has fairly compensated you for your inconvenience).

You could get lucky - I've had a couple of hotels that I've contacted after a flight has been cancelled or delayed until the next day, and they have gracefully modified my booking at no charge and retaining the original booked rate, even if the original booking was non-refundable / non-exchangeable. Some might argue that EU 261 makes you whole by making up for your loss or penalty on your booking.

Bottom line is that tight connections can be fun, but you need to be prepared to roll with the punches. This isn't for the unseasoned traveller. That latter point alone is maybe a good reason why airlines should not be selling tight connections, and/or airports that advocate for tight connections should more or less be told to take a running jump. (HEL and hitherto AY claims it can successfully offer the quickest transit connections in all of Europe. Almost all of the largest airports in Europe have absolutely no right to claim they can do quick connections - most can't even reliably offer connections based on their posted MCTs)
But the other thing to consider is airline schedule padding.

Our recent DXB-SIN is blocked at 7hrs15. Actual was 6hrs40, and it’s been that way for the last 10 days. Our internal flights in Europe were also padded by 15 to 20 mins. SYD-MEL is now blocked at 1hr35, but rarely is the flight time more than 1hr5 mins to 1hr15.

When flights run according to schedule MCT is pretty workable. It’s really only the occasions when there are delays that it becomes an issue, or when airlines have unrealistic turn-around times.

Is it worth penalising pax on the flights that run to schedule?
Other results of padding schedules include (inadvertently, almost certainly not deliberately) allowing for delays to have less disruption overall on the schedule and improving on-time statistics and "posture" with pax, e.g. if SYD-MEL was hypothetically blocked at 1h 40m, but more often than not the flight only takes 1h 25m, the BITRE stats look fantastic and the airline gets bragging rights to say we have arrived ahead of schedule! This example is both hypothetical and exaggerated, but in my flying in the US I know that airlines are very eager and love to announce upon landing when they have arrived ahead of schedule.

Flight padding kind of shoots itself in the foot when you have, e.g. 25 minute domestic flight turnarounds.

For MEL/SYD, the difference between the flight time and the block time is spent taxiing. Not so bad during not so busy hours, but that's rare. For MEL/SYD flights, they often land or take off from the main runway (or so I think), but in my experience, BNE/SYD flights often land or take off from the third runway. It takes ages to taxi out or back from there, so that extra time in the block time is needed!

BNE/SYD and MEL/SYD have similar block times. I'm probably surprised that none of the airlines wanted to increase BNE/SYD slightly in case they had to use BNE's new runway; yeah, I know, keeping a short block time is a competitive thing...
I've done aircraft to airside NRT-HND connections, in both directions, in 80 mins a number of times.
I'm definitely not that brave, in either direction! I flew FRA-HND followed by NRT-SYD one time - two separate award redemptions. I allowed about 5 hours between the two, and IMO I would advise that's the minimum to consider without having the seasoned experience that you have.
 
I was offered a 45 min connection on SQ in Singapore, decided it was too tight and booked another airline. I would probably be able to make it if the flight is on time but didn't want to take the risk.
 
I'm definitely not that brave, in either direction! I flew FRA-HND followed by NRT-SYD one time - two separate award redemptions. I allowed about 5 hours between the two, and IMO I would advise that's the minimum to consider without having the seasoned experience that you have.
The 80 mins between HND and NRT is only possible if there are no delays anywhere with a bus waiting and ready to go just as you get to it.

The flights I had in those cases were at least 3 or 4 hours apart. I had just made it to the other airport airsids in 80 mins (then sat at the gate the first them and then lounges the other times).
 
MCT's are definitely something to consider carefully when booking flights.
Airlines sell tkts with varying MCT's, depending on the airport, as we all know.
Such bookings are protected, so if a flight arrives late, you miss the connecting flight, the airline is responsible for rebooking, finding accom etc.
However, it does seem airlines default to the customers who are in a hurry or want to minimise their travel times.
The MCT's very often result in mad races through terminals and increased anxiety. Which is fine if you're young and fit. I've had to do this in the past when I was. I no longer run for buses and certainly not for planes when so many other hurdles have to be traversed in an airport terminal! (Avoiding everyone else running and dashing is stress enough).
I now always default to having a lengthier connection if it's possible. Often an overnight hotel stay if the booking allows it.

Interestingly, QF recently changed a flight departure which meant I had close to the MCT in Sydney, D - I. I rang QF to request an earlier flight to SYD and was told only ONE was available, 30 mins earlier. This on a MEL - SYD sector @ 3pm. When I asked why a flight an hr earlier couldn't be booked, she said QF would only allow a 30 min change to the booking or I'd have to pay more.
 
Tight connections in and of themselves are not problematic. I have had itineraries with a 4 hour connection which were blown due but also have had 45 minute connections at large airports which I made no problem. What's important here is the context. As others have pointed out, connecting at a small compact airport like Zurich is going to be a lot easier than a large airport like Frankfurt or Paris. It also comes down to the flights too. Check FlightAware - how often is that flight that gets you to your connecting airport delayed or cancelled? Dollars to donuts if the flight gets cancelled several times a week, you're going to run into problems.

Part of it too is about being prepared. By that I mean, you need to have contingencies in the back of your mind should you misconnect or something bad happens. For instance, when I flew from Frankfurt to Sydney back in September 2023, I knew what would happen should I encounter delays or cancellations enroute (it's a long trek by the way if you are flying FinnAir/Qantas on the way back). In my case, on the day of travel just after I checked in for my flight at Frankfurt I received a notice from Qantas that my Singapore to Sydney leg was delayed 14 hours. Right then and there I booked a hotel in Singapore. Then when I got to Singapore I immediately caught a Grabb to my hotel and had a nice rest before continuing on to Sydney the following morning. In my mind I already knew what to do: don't bother fighting for a better itinerary enroute, accept what you get because a delay of 3+ hours triggers 600 Euros in compensation under EU261.

Speaking of EU261 (or APPR if you are in Canada) that can play a role too. Some travellers will knowingly pick a tight connection not just because it may be the cheapest but also because they are gambling on the airline encountering a short delay which consequently causes a misconnect and results in EU261 being paid out (remember, EU261 only considers when you arrive at your final destination versus scheduled arrival. So if your flight to your connection is only delayed 30 minutes but that causes you blow out your 45 minute connection at Frankfurt it's on the airline).

One thing that hasn't really been mentioned (a couple of times, notably by @Gold Member ) is that while EU 261 can protect you when you misconnect a tight connection and thus it can be a nice sport to deliberately book the so offered ones, EU 261 won't fix some problems that you may have external to your flight booking, with the most fundamental of these being a hotel booking waiting for you that you would have taken up if everything had gone to plan.
Provided it's an international flight, then that is where Article 19 of the Montreal Convention comes into play. Specifically the airlines are on the hook for up to $9000 USD IIRC for damages they cause when they did not take ALL reasonable measures to mitigate such disruptions. These damages include (but are not limited to) things like hotel bookings you made in advance in the destination which you could no longer use, lost wages, extra parking you had to pay for at the airport, etc.
 
Provided it's an international flight, then that is where Article 19 of the Montreal Convention comes into play. Specifically the airlines are on the hook for up to $9000 USD IIRC for damages they cause when they did not take ALL reasonable measures to mitigate such disruptions. These damages include (but are not limited to) things like hotel bookings you made in advance in the destination which you could no longer use, lost wages, extra parking you had to pay for at the airport, etc.
How does one go about bringing an action under Article 19 of Montreal, assuming that the airline blows off your initial claim via a customer feedback channel or the like? Also, do actions and compensations taken under EU 261 and Article 19 conflict with each other (e.g. if you make a claim successfully under one, you disqualify or reduce yours on the other)?

Never heard of anyone try to make such a claim; most of it has been appealing to the airlines and then it's their "goodwill" if it isn't a policy or regulatory requirement. The old wisdom we seem to give every traveller is that the airline is only responsible for the actual flight itself (or rather, the transport of you from A to B); everything else external to that is not and that's what travel insurance is for.
 

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