They've oversold our cruise! And we got the offer!

[VPS]

I wouldn't do another cruise without a balcony

 

[Flyfrequently]

I'm not a cruiser @Pushka (unless you count something from the '70's) so initially refunds sounded appealing at post#1.
But reading further that you snagged a great deal, are all organised with flights, tours and hotels etc, reckon you will ignore the options and stay as booked.

Can't wait for the TR!

 

[Pushka]

Can't wait for the TR!

Pressure. . I’ve just closed off the company books for the last quarter and maybe it might happen.

 

[Rich]

There isn’t a $12000 difference between balcony and oceanview. That’s just a refund value for us in either 1 2 or 3. Actually because the cruise was selling so well very early the basic balconies became more expensive than ours and oceanview cabins were selling close to what we paid.

Oh I realise, but there is a 12k difference now. That is how I'd look at it anyway.

 

[Pushka]

Oh I realise, but there is a 12k difference now. That is how I'd look at it anyway.

Yes. I understand that reasoning as well. It's a great point actually.

 

[moa999]

cancel for option 3 and was notified of cancellation today. Earlier than expected

I wonder if acceptance for that option is based on the size of non-cancellable expenses that one submits

 

[Pushka]

I wonder if acceptance for that option is based on the size of non-cancellable expenses that one submits

I'm sure AI is all over the various options to minise risk, whether that be financial or reputation. I'm quite fascinated to get data points from the FB group. The outright cancellations were needed to get the ball rolling so they are being done first.

 

[Cruise Luxury]

Hi @Pushka, just seeing what the final decision was. Hope you enjoy the cruise.

 

[Pushka]

Hi @Pushka, just seeing what the final decision was. Hope you enjoy the cruise.

Nice memory. Well. We didn’t do Number 3. Cancel. We thought Number 2 was a pathetic offer. BUT - we did do Number 1. We will know by end of tomorrow the outcome . But I think there won’t be any change. We are currently enjoying Tokyo!

 

[Cruise Luxury]

Nice memory. Well. We didn’t do Number 3. Cancel. We thought Number 2 was a pathetic offer. BUT - we did do Number 1. We will know by end of tomorrow the outcome . But I think there won’t be any change. We are currently enjoying Tokyo!

Let us know if it happens. And enjoy Tokyo...vibrant city!

 

[RooFlyer]

BUT - we did do Number 1

Unexpected! But where are you plotting to go with the freebie?

 

[zig]

Nice memory. Well. We didn’t do Number 3. Cancel. We thought Number 2 was a pathetic offer. BUT - we did do Number 1. We will know by end of tomorrow the outcome . But I think there won’t be any change. We are currently enjoying Tokyo!

Not what I was expecting, but I can see the appeal. Good luck for tomorrow. I'm sure you will enjoy the cruise either way.

 

[Pushka]

Unexpected! But where are you plotting to go with the freebie?

We get the money. Already have three other cruises picked. We will pay for number 2 son to come home for Xmas 2026. It’s been 6 years by then.

 

[Pushka]

Let us know if it happens. And enjoy Tokyo...vibrant city!

Crazy. Shinjuku at night is crazy.

 

[p--and--t]

Crazy. Shinjuku at night is crazy.

View attachment 438806
View attachment 438807

I spent 7-10 days there just wandering around and sampling the little restaurants etc last year loved it.

Quirky, vibrant.

Ginger Goyza

 

[Pushka]

So. Lets close this off. This morning was the time we would find out.

Did I mention that celebrity runs a Move up offer, where you can place a bid for a higher level category. This was a balcony - plus sold out cruise, hence the original email so none of this made any sense. Yesterday morning I thought why not, and put in the minimum allowed bid for a cabin upgrade, at a price which was cheaper than the premium beverage package I'd bought. And around $10000 less than if I'd bought in our case, a basic suite outright.

So we have two things in play. I had no idea if one countered the other.

So this morning I received the email from celebrity. It was.........the UPGRADE!

But now, I had to explain all this to MrP. His head is still spinning. He just says he trusts me so he'll go with it. .

So I've cancelled the premium drinks package, that refund will be in the credit card by Thursday. The payment for the upgrade has already been processed. While this suite doesn't come with the drinks package, there is a suite bar where all drinks are free, premium alcohol etc. And can be taken back to the cabin and into various areas. Plus an indoor lounge and an outside relaxation lounge which is new.

So, an interesting outcome. Turns out they only needed one cancellation. And it clearly wasn't a full ship as I know of three groups who got an unpgrade this morning. And we have a large balcony.

 

[Quickstatus]

So, an interesting outcome

So presumably the travel agents all got their clients on (who didn't want to cancel)
Did too many people take up the Ocean view option or do you think there were some last minute cancellation?

 

[Denali]

What sort of cabin do you have now, with the upgrade?

 

[Pushka]

So presumably the travel agents all got their clients on (who didn't want to cancel)
Did too many people take up the Ocean view option or do you think there were some last minute cancellation?

Gosh. I can’t work it out. The TA people would have their cabins. Perhaps the suites weren’t sold out but TA had blocked them? I only know of one outright cancel and they were in a cabin like ours.

Post automatically merged: Saturday at 5:01 PM

What sort of cabin do you have now, with the upgrade?

Called a sky suite. Butler. . Haven’t told MrP that bit.

 

[drron]

By giving people the upgrade they have freed up a balcony suite for the guaranteed travelers plus please those who got upgraded. As close to a win win scenario as Celebrity could get