It's a TOUCH SCREEN, not a typewriter

[Reggie]

Start rant/

I love seatback IFE (EK A380's being the best), but can there be a training program for pax to understand that a touch screen is exactly that - touch. Pushing on it like a typewriter acheives nothing aditionally other than you pushing the seat of the person in front and annoying your fellow pax in the seat infront of you.

/Here endith the rant

 

[SeatBackForward]

Start rant/

I love seatback IFE (EK A380's being the best), but can there be a training program for pax to understand that a touch screen is exactly that - touch. Pushing on it like a typewriter acheives nothing aditionally other than you pushing the seat of the person in front and annoying your fellow pax in the seat infront of you.

/Here endith the rant

I've seen some people "touching" the screen (ie. single push) with more force than the more gentle taps of a typewriter, so I'm not sure I'd prefer the touch over the typing.

 

[moa999]

Why having games on a seatback touchscreen is a bad idea!

 

[Reggie]

I've seen some people "touching" the screen (ie. single push) with more force than the more gentle taps of a typewriter, so I'm not sure I'd prefer the touch over the typing.

Good point, I meant with the pressure required by an old style typewriter

 

[SeatBackForward]

I honestly thought this thread was going to be about people trying to be productive on their iPads....

 

[Fruitcake]

I think the problem arises from the underlying touch screen technology. Most portable personal devices now use capacitive screens, which react well to things like fingertips being dragged over them, and detect light touches. In contrast, a lot of fixed-installation touchscreens use resistive screens which are cheaper but historically much more robust. The resistive screens need pressure to be applied to the screen for a touch to be detected, ideally concentrated in a small area.

Everyone's gotten used to skimming or gently touching the surface of phones or tablet computers. So everyone initially tries to achieve the same on their seatback IFE, but with no success, because they're generally resistive screens designed for heavy usage. When people don't get a response, the habit is to begin pushing much, much harder on the screen. Which does work, at the expense of the pax in front. In contrast, using your fingernail concentrates the pressure you apply to the screen and comparatively less force is required to register a 'touch'. I tend to find it easier to either use a pen (reversed!) or my fingernail.

Maybe capacitive screens are becoming more common in new build IFE systems, I'm not sure.

 

[Oneworldplus2]

Start rant/

I love seatback IFE (EK A380's being the best), but can there be a training program for pax to understand that a touch screen is exactly that - touch. Pushing on it like a typewriter acheives nothing aditionally other than you pushing the seat of the person in front and annoying your fellow pax in the seat infront of you.

/Here endith the rant

Reggie, you read my mind.

Coming back on the red eye this week (PER-SYD), old mate behind me was punching away. Annoying to say the least :evil: Then the guy in front of me, decides to turn the screen on next to him (light load, lots of 'shadows'), angle it up then lie down across 2 seats - beam of light directly at me...

 

[wingspan]

Oh my god! I knew exactly what this thread was going to be about before I opened it. It's funny... these days flying on the new QF 738s... I feel really excited to be in one of the lovely new cabins and to have the screens... but a couple of times now I've been stuck in front of someone who feels they have to hit the screens HARD. I don't think they understand how annoying it is until they've had it done to them.

 

[Oneworldplus2]

Oh my god! I knew exactly what this thread was going to be about before I opened it. It's funny... these days flying on the new QF 738s... I feel really excited to be in one of the lovely new cabins and to have the screens... but a couple of times now I've been stuck in front of someone who feels they have to hit the screens HARD. I don't think they understand how annoying it is until they've had it done to them.

BINGO!



I present to you, Mr Woodpecker,

 

[Reggie]

Oh my god! I knew exactly what this thread was going to be about before I opened it. It's funny... these days flying on the new QF 738s... I feel really excited to be in one of the lovely new cabins and to have the screens... but a couple of times now I've been stuck in front of someone who feels they have to hit the screens HARD. I don't think they understand how annoying it is until they've had it done to them.

I have it happen quite often PER-KAL, KAL-PER, and last night MEL-AKL on QF. Also on my EK flights to MAN, I wondered if I was a magnet for them.

 

[horseman]

When the battery's in your tv remote start going flat, push buttons harder!

 

[JimmyP]

I've had this happen on a couple of flights. Really annoying when the person is playing a game. Major design flaw...perhaps some type of shock absorber/buffer is needed between the screen and the seat back? There will always be techno-retards who don't understand how the tech works, so I expect this to be a new common gripe!

 

[Oneworldplus2]

I have it happen quite often PER-KAL, KAL-PER, and last night MEL-AKL on QF. Also on my EK flights to MAN, I wondered if I was a magnet for them.

Reggie
I really feel sorry for you. I was within an inch of getting up and saying something to old mate behind me the other night. You must have nerves of steel...

 

[wingspan]

Reggie
I really feel sorry for you. I was within an inch of getting up and saying something to old mate behind me the other night. You must have nerves of steel...

I always sort give them a look that shows that I'm not angry but simply amused and nonplussed that they are pressing my back so hard.

Admittedly it's a strategy that doesn't work very well, but I find it hard to know how to say these things...

 

[samh004]

The last time I tried QF's product on a 738 I found I had to push harder than I thought to select things. I wasn't impressed by the quality, and can understand why it happens.




 

[drewbles]

Good point, I meant with the pressure required by an old style typewriter

I'm glad I'm not the only one who has thought this. On a recent flight (can't remember which carrier now) the person behind me was punching the thing like it was a punching bag. I don't know what he was doing on it, but at one stage (after about 60 minutes of on/off banging) I pressed my seat recline button and fell into his finger. Oops. I'm usually very courteous and slowly recline, but the looks over the shoulder and sighs were not working

 

[drewbles]

I honestly thought this thread was going to be about people trying to be productive on their iPads....

For some strange resin so did I

(currently typing this on my iPad; it's very hard to touch type on this fast!)

 

[amaroo]

Coupled with the people that need to haul their frames out of the seat by using your seat as pull bar it makes for a great flight.

 

[Reggie]

Coupled with the people that need to haul their frames out of the seat by using your seat as pull bar it makes for a great flight.

So its you sitting behind me doing both of these things.

 

[MarkD]

When the battery's in your tv remote start going flat, push buttons harder!

Lol. I DO THAT.


Excuse the typos, this was sent from my iPhone using Fat fingers