Change fee... Changes

[drewbles]

Wow. QF are really screwing the pooch on point changes now too:

Frequent Flyer - About the Program - Terms & Conditions

Some of the choice points include:

* $35 fee to transfer points to family members "For transfers made through the Frequent Flyer Service Centre". AFAIK, it's only available this way and has been for a while now.
* The 2500 point fee for assisted aware bookings goes up to 3500 points from 1st DEC to 03MAY, then up to 6000 on 04MAY for International (and stays at 3500 for all other)

Thanks QF. You're making it easier every day for me to start seriously contemplate AAnother AAirlines Frequent Flyer ProgrAAm.

 

[serfty]

...
* $35 fee to transfer points to family members "For transfers made through the Frequent Flyer Service Centre". AFAIK, it's only available this way and has been for a while now. ...

Top up points has been taken off line, however "Family Transfer" are still available using Qantas.com

https://www.qantas.com.au/fflyer/do/dyns/auth/familytransfer/startinput

 

[drewbles]

Top up points has been taken off line, however "Family Transfer" are still available using Qantas.com

https://www.qantas.com.au/fflyer/do/dyns/auth/familytransfer/startinput

Ah my bad thanks serfty!

 

[dajop]

Am I reading this correctly that you will now have to pay 11,500 pts to change a booking over the phone?? (3,500 change fee + 8,000 service fee) So for airlines like CX where they don't offer hardly any availability online changes will cost this much.

QF are just getting plain mean.

 

[MarcB]

Am I reading this correctly that you will now have to pay 11,500 pts to change a booking over the phone?? (3,500 change fee + 8,000 service fee) So for airlines like CX where they don't offer hardly any availability online changes will cost this much.

QF are just getting plain mean.

Yeah...this is how I read it. Pretty bad considering there are some things you just cant do online - let's hope they keep extending the waiver in those cases.

 

[samh004]

Top up points has been taken off line, however "Family Transfer" are still available using Qantas.com

https://www.qantas.com.au/fflyer/do/dyns/auth/familytransfer/startinput

So does that mean that a family transfer will still be free after 1st December 2010, or will we have to pay after that date? I’m confused on this point, do I transfer now or not…

 

[serfty]

So does that mean that a family transfer will still be free after 1st December 2010, or will we have to pay after that date? I’m confused on this point, do I transfer now or not…

You won't have to pay if you do it on-line.

 

[StevePER]

Yeah...this is how I read it. Pretty bad considering there are some things you just cant do online - let's hope they keep extending the waiver in those cases.

They wouldn't waive the booking fee last time I wanted to book a CX flight. I think you should only pay the fee for flights that are available to book online.

 

[straitman]

They wouldn't waive the booking fee last time I wanted to book a CX flight. I think you should only pay the fee for flights that are available to book online.

I don't think that anyone here will disagree with you on that one.

 

[drron]

Just to rub it in last friday I was looking to book a YUP ANC-LGA.aa.com wouldn't let me book the option with least time elapsed so I booked the next best.The aussie site didn't show up any of the better options.Had to ring AA BNE to pay-asked about the better option.Changed easily and no change fee as it was something I couldn't do on line.

 

[docjames]

QF are just getting plain mean.

A succinct summary.