I love being WP!

[Jabiru]

I've been a loyal QFF for many, many years and attained WP for the first time last October, reaching the required number of SC's on the last day of my membership year. As a result, my WP status was given for a full 2 years - brilliant!

The day after I attained WP, I flew BNE-DRW and rec'd an op-up to J (1A) with an empty seat beside me. As soon as the seat belt sign had been switched off, a very friendly CSM came and sat in the spare seat to have a chat and told me I was a very valued QF customer, pointed out the call button, and said to let her know if I needed anything at all. This is my first post, but I've been reading AFF for the past 2 years and given other people's experiences (or lack there of!), was most pleasantly surprised. I was even more pleasantly surprised when I rec'd an op-up to J on the return journey. Given the flight time is 4 hours, these were great flights to be upgraded.

These are not the first op-ups I've had. About 2 years ago, whilst I was SG, my partner (no status) and I were both upgraded at check-in from Y+ to J on QF1 SYD-LHR - wonderful! And I've had two other op-ups on shorter domestic flights (BNE-SYD) over the past 2 years.

Two weeks ago I was flying MEL-BNE in J (upgraded with points). I commented to the CSM how nice the wine was (Shaw+Smith Sav Blanc). As we started the descent into BNE, I was presented with a bottle to take home. A nice touch.

Since attaining WP I've often scored row 4 (thanks to the T80 tip learnt from AFF), have been addressed by name during meal service in Y (sometimes, but not always) and generally speaking, have been treated as a premium customer. Priority boarding has worked most of the time, as has priority baggage, and I've had reason to call the priority number on a number of occassions and have always been answered quickly and rec'd great customer service.

Yes, there's been times I've been disappointed with QF, including the grounding last year - I was stuck at LHR for about 12 hrs before getting on an EK flight arranged by my travel agent - QF were hopeless (and sitting in a middle seat in Y on the EK 773 was horrendous!). But the big picture has been generally very positive and as long as this continues, QF have my loyalty. And that, I guess, is the desired outcome for QF. Win / Win I love being WP, and given my current travel habits am likely to retain this status for some years to come. I'm just hoping all my good luck continues!

 

[samh004]

Sounds like you've been looked after very favourably!

One question, how did you attain WP for 2 years by hitting 1400SC on the last day or that membership year? You should surely have been given 1 year unless I've mistaken something.

 

[ms1]

One question, how did you attain WP for 2 years by hitting 1400SC on the last day or that membership year? .

I'm wondering the same thing

 

[nlagalle]

Well done.. although the grounding was in 2011. And like Sam, I think your WP status will last 12 months.

 

[Jabiru]

I'm wondering the same thing

I was as surprised as you are, but I certainly didn't lodge a complaint! The status credits gained on the last day of membership showed up in my transactions the day after - i.e. the first day of my new membership year. I thought this may have been the reason? My flight to DRW was the following day (i.e. day 2 of my new membership year).

 

[TonyHancock]

That is pretty sweet. So in your summary on the QF site your status reassessment is Sept or Oct 2014?

 

[Jabiru]

Well done.. although the grounding was in 2011. And like Sam, I think your WP status will last 12 months.

Woops - it feels like only yesterday! And my QFF WP card says "valid end Oct 2014", as does my online QFF account, so I am confident I have it at least until then.

 

[RooFlyer]

Woops - it feels like only yesterday! And my QFF WP card says "valid end Oct 2014", as does my online QFF account, so I am confident I have it at least until then.

A photographer are you? Got pics of a Mr A Joyce with wildlife?

 

[Boris spatsky]

Sounds like a wind up to me!

 

[oz_mark]

Sounds like you've been looked after very favourably!

One question, how did you attain WP for 2 years by hitting 1400SC on the last day or that membership year? You should surely have been given 1 year unless I've mistaken something.

If the flight is on the last day of the membership year, but doesn't credit until a day or two into the new membership year, it seems to me that this would be a likely outcome. Keep in mind you don't actually become platinum until those SC credit, so I expect the actual term of the WP would have been a day or two short of actually being two years.

 

[samh004]

If the flight is on the last day of the membership year, but doesn't credit until a day or two into the new membership year, it seems to me that this would be a likely outcome. Keep in mind you don't actually become platinum until those SC credit, so I expect the actual term of the WP would have been a day or two short of actually being two years.

If my year ends in October 2012 (I'm a Gold), and on the last day I'm on 1395 SC, I take a flight but it doesn't credit until 2 November 2012, of course it will credit to the old year, and I become Platinum, but only for one year? The expiry would surely be October 2013. However, if I flew 1400 SC at the start of my new membership year (in November 2012) then my status would be Platinum up to October 2013, and right through to October 2014?

I can't get my head around how you could get 2 years of status, without some kind of intervention from Qantas ,if you took a whole year to earn the required SC's, thus earning them on the last day of the 'membership year'.

I'm not saying the OP isn't being truthful, but per the rules I don't know how it makes sense. Congrats and all to the OP, it's a great achievement

 

[oz_mark]

If my year ends in October 2012 (I'm a Gold), and on the last day I'm on 1395 SC, I take a flight but it doesn't credit until 2 November 2012, of course it will credit to the old year, and I become Platinum, but only for one year?

Yes, but if this happen, you don't become platinum until 2 November. As the SC had not hit the account until 2 November, then you would still be gold on 1 November, and become platinum on 2 November. To get 'at least one year' at platinum level they would have to make it to 2014.

 

[samh004]

To get 'at least one year' at platinum level they would have to make it to 2014.

Ahh... so is this a documented loophole?

I could sit on 3595 SC on the last day of my membership year, take a flight and if it credited after the 1st day of my next membership year I would be given P1 (in my example) for 2 years?

But if I made it to 3600 prior to the end of my membership year, it would only count for 1 year!

 

[oz_mark]

Ahh... so is this a documented loophole?

Don't know about it being documented, but it is a mechanism that I can see would have resulted in the outcome reported here.

 

[legroom]

.... As the SC had not hit the account until 2 November, then you would still be gold on 1 November, and become platinum on 2 November...

The way I understand it, at end of Oct (in this example), all SCs would be reset / expired, so the SCs from the last-day flight - if it is credited later, on 1st Nov - would be your first SCs for the year i.e. you would still be Gold.

I failed to see how the previous year SCs would still be there for you post the reassessment date.

I'd love it if that's possible, but I am not sure that it is.

Otherwise, we would all need to retime our end-of-year flight to 'extend' the membership year like the OP.

 

[oz_mark]

The way I understand it, at end of Oct (in this example), all SCs would be reset / expired, so the SCs from the last-day flight - if it is credited later, on 1st Nov - would be your first SCs for the year i.e. you would still be Gold.

I failed to see how the previous year SCs would still be there for you post the reassessment date.

I'd love it if that's possible, but I am not sure that it is.

Otherwise, we would all need to retime our end-of-year flight to 'extend' the membership year like the OP.

SCs always count for the year the flight was taken. A flight taken on 31Oct will count for the year ending 31Oct regardless of when it posts to the account.

 

[pandaflyer]

Hi all let me chip in with my 2C
lets break down what the Qantas site says
status creditsdetermine your Frequent Flyer membership level. Every time you fly on eligible* flights, we will allocate Status credits to your account. As soon as you have earned the required Status credit to qualify for the next membership level, and provided you have travelled a minimum of four eligible Qantas, Qantas Link or Jetstar flights during your membership year, you will automatically move up to the next membership level. ...


You will retain any new status for at least 12 months. At the end of your membership year, your Status credits will be reset to zero.

so key words highlighted, the most important I think is the words AT least. so what happened
1. did person earn the SC's during the membership year (yup)
2.were they eligible (yup)
3. they will retain for 12 months.... ahh well we did not credit till few days later, so qantas need to make it AT least 12 months, and we already have an anniversary date which does not change, so only option is x days left in year +1 full year

 

[simongr]

Interesting - I was scheduled to hit P1 on a my last flight of my qualification year flying ex-SYD on 30 Sep at 4PM to BKK. So in theory I would have had P1 for two years and now one I actually qualified early so only got one year...

 

[CaviAck]

Yes, but if this happen, you don't become platinum until 2 November. As the SC had not hit the account until 2 November, then you would still be gold on 1 November, and become platinum on 2 November. To get 'at least one year' at platinum level they would have to make it to 2014.

My membership expires December and the SC's that pushed me to SG didn't credit until 2 January, my membership reassessment is December this year, in short I have less than one year of SG...

The way I understand it, at end of Oct (in this example), all SCs would be reset / expired, so the SCs from the last-day flight - if it is credited later, on 1st Nov - would be your first SCs for the year i.e. you would still be Gold.

I failed to see how the previous year SCs would still be there for you post the reassessment date.

I'd love it if that's possible, but I am not sure that it is.

Otherwise, we would all need to retime our end-of-year flight to 'extend' the membership year like the OP.

Status is calculated on the number of SC earned during your membership year. These SC's are given according to the date of your flight. Even if the SC are "awarded" after the renewal date they're calculated according to the day the flight was taken. In other words I'm still confuzzled as to how the OP got a renewal date of 2014.

You will retain any new status for at least 12 months. At the end of your membership year, your Status credits will be reset to zero.

so key words highlighted, the most important I think is the words AT least. so what happened
1. did person earn the SC's during the membership year (yup)
2.were they eligible (yup)
3. they will retain for 12 months.... ahh well we did not credit till few days later, so qantas need to make it AT least 12 months, and we already have an anniversary date which does not change, so only option is x days left in year +1 full year

If that's the case, should I then call up QFF and demand I get another year of SG as I only have 364 days of it...

 

[pandaflyer]

Interesting - I was scheduled to hit P1 on a my last flight of my qualification year flying ex-SYD on 30 Sep at 4PM to BKK. So in theory I would have had P1 for two years and now one I actually qualified early so only got one year...

I could be wrong but that's the way it would read to me ?
I would love to know as somehow without trying I have clawed my way out of bronze up to silver (with x2 status credit email), just hit gold and now 600sc to hit plat by may, I was in 2minds about if I went for it, but now considering if I time it right I will get 2 years plat, and 1 year gold(assuming soft landing) simply by hitting the right date, its far far more appealing