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  1. M

    Cook Islands tips & recommendations

    Raratonga is nice but Aitutaki is stunning! Worth the extra flight $. I'd go back in a heartbeat. It’s every bit as good as the photos!
  2. M

    Help - chasing missing points and losing the will to live!

    Thanks - definitely all 4 flights eligible. Weird that 3 out of 4 had the points promptly granted in full but the first just slipped through the net - Qatar mistake apparently. So frustrating when they make the mistake and the customer (who has paid them a lot of money for the flight) is left to...
  3. M

    Help - chasing missing points and losing the will to live!

    Yes all the flights were certainly eligible. So frustrating when they make their problem (mistake) your problem. I did manage to speak to a knowledgable Qantas customer service person (it's the luck of the draw) who confirmed that they need documentation confirming that we actually boarded the...
  4. M

    Help - chasing missing points and losing the will to live!

    Thanks for your reply. I thought that'd a be straightforward way to have the problem solved and I've pointed that out on several occasions but unfortunately such logic does not exist at Qantas! Now I'm waiting for Qatar respond to my online request for a proof of travel letter....and so it goes...
  5. M

    Help - chasing missing points and losing the will to live!

    My partner and I flew Melb - Doha then Doha - Edinburgh with Qatar in April. We returned in May, flying Dublin - Doha and then Doha - Melbourne. We are both Qantas Frequent Fliers and Qatar is a parter airline for earning QFF points. Our QFF member numbers were on all the bookings. The points...
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