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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    I’m so sorry to hear this has happened to you too! If the escalations team don’t resolve this issue, you might want to consider writing a letter and mailing it to Alan Joyce-CEO. Explain in detail what’s happened and advise very clearly what you want him to do,to resolve the problem. You may...
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    No response to mine either! I wonder how long it will take? It would be helpful to receive an acceptance message to know they have actually received our emails. Surely that wouldn't be too hard to set up?
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    Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures

    I feel like I have just read a biography of our life for the past month! Preparing an email now for our RTW flights in Sept - Nov. We are still waiting for our tickets to be reticketed and have had several flights disappear, some reappear, and others vanish!!! Fingers crossed we get some...
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