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I feel like I should buy a lotto ticket, called this morning to follow up the tickets and got through to the Hobart call centre. I’m only gold so an unexpected but welcome surprise! He confirmed that the second agent I spoke with last night did everything correctly (fixed first agent’s...

Yes, staying on top of it! I’ll be a nervous wreck until it’s done.

$394 was per person but for the first half of the trip only! I booked it online and that’s the charge that was processed. I’m on the phone now with another agent and she has confirmed that the previous agent processed the charge twice. It should only have been $1117 for 2 pax. Hopefully the...

You will need to call and let them know that you want to add flights to an existing booking with classic rewards flights. If your flights follow all the rules then the system should calculate automatically and cap at the set amount of points. Then you hope it’s ticketed and taxes are charged...

Noted, thank you! I’ll report back once I have the new ticket (fingers crossed that’s processed properly). The staff member I spoke with wasn’t experienced with OWA bookings but to her credit she went and spoke with a supervisor who helped put it all through. It was less stressful than I’d...

Not yet, I only just got off the phone with them 30mins ago. I did query the charge when she told me the amount but I was too scared to lose the flights and figured I could chase it up later once everything was ticketed! The charge has been processed on my cc though, both of them.

OWA experts if you could provide some advice please before I chase Qantas on this. I booked the first part of my trip online: 1. SYD>HKG (via MEL) 2. HKG>NRT 3. KIX>AMS (via HEL) Total tax paid pp $394.34 Tonight I booked the second half to complete the trip: 4. BCN>JFK (via HEL) 5. JFK >...

That is what I thought but there was no schedule change, I think in the end it was human error on Qantas’ end which allowed for the booking to go ahead at 318k. I’ll make sure not to try my luck this time though!

I feel like I’m having a total mind blank situation here and I’ve confused myself so I am hoping for some clarity please - does the flight home count as a stop? For example 1. SYD>HKG 2. HKG>NRT 3. KIX>AMS (via HEL) 4. FCO>CAI (via AMM) 5. HEL>SYD (via SIN) I just realised that my trip last...

Take a look at this article, it breaks down the rules and requirements of the fare https://www.pointhacks.com.au/qantas/round-the-world-classic-reward-guide/

Did you make this whole booking over the phone with the help of call centre team member? If they have provided you with the wrong advice and info (JQ being allowed on OWA booking), then perhaps you have some leverage there.

Thank you so much for taking the time to put this info together. Very helpful and insightful! I’m going to try a few different combinations to see what will work best based on availability. Thanks again :)

Thank you :) I had looked at those options and wondered if I was on the right track so thanks for confirming this. I’ll either be coming from FCO, CDG or LHR. I also have to factor in getting home to Sydney!

Thank you, this gives me hope! If you wouldn’t mind sharing, what are some previous itineraries you’ve put together? I’m trying to incorporate Cairo into the mix (from Europe), but feeling a bit stuck.

Does anyone have any experience with adding a Finnair flight to an existing booking via the call centre? Apparently Qantas is saying this isn’t possible with Finnair specifically, I’m not sure if this is fact or inexperienced staff. The first half of my trip is booked (Qantas, JAL and...

That was my initial approach, direct and minimal details shared. I should have hung up earlier but got caught up and tried to explain the details around my booking. Won’t make that mistake again! It was a stressful few days until it was sorted out and I didn’t dare touch it again. The trip was...

Also hoping for a straightforward experience when it comes time to add the second half of my trip! Some people have reported different issues but the most common one seems to be the points being recalculated or finding someone who understands that they will cap to 318k. The key might be the...

I had done my homework and had the exact flight I needed to add. When it was clear the person had no idea what they were doing (kept giving me wrong info and didn’t know what a oneworld Classic Flight Reward was), I politely ended the call and explicitly requested for NO changes to be made...

I’m organising a OWA RTW in May/June 2025 and managed to book the first half online. The second half will be done over the phone which I’m not looking forward to! Are the call centre staff easier to deal with these days? My OWA RTW trip last year almost ended before it began when an...

My bonus status credits expired as soon as they landed in my account due to my membership renewal date. I sent an email asking for this to be reversed and they did it overnight! Worth chasing if anyone is in the same situation.