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  1. monkey619

    Qantas Call Centre Long Wait Times

    Hallelujah. I got a call back 2 hours later. Flight has been ticketed and reward points have been returned I'm not sure about the $74 but less concerned about that, maybe it will show up in my credit card one day. Spoke to a lady called Sonam who I think was in Fiji who really knew what she...
  2. monkey619

    Qantas Call Centre Long Wait Times

    Attempt no 4 to fix my issues. 1 hour hold. Got through to a lady at Fiji who sounds like she knows what she is doing. She started the fix and put me on hold while she was on hold to ticketing. Her system shut down and she said she will need to call me back after she speaks to the other...
  3. monkey619

    Qantas Call Centre Long Wait Times

    What time is best to call to get through to Hobart?
  4. monkey619

    Qantas Call Centre Long Wait Times

    In most cases they do, in my case an error occurred that meant it was not done automatically and I have not been able to find anyone who can fix the error for me.
  5. monkey619

    Qantas Call Centre Long Wait Times

    I am peeved off enough about their service that I would consider flying virgin if we didn't have a shed load of points due to our mortgage
  6. monkey619

    Qantas Call Centre Long Wait Times

    One of the reasons that I want it to be ticketed as well is due to the changes I am owed 55000 reward points refund (+$74). Also don't want to show up at the airport and I can't board my flight.... but I guess I will just wait, no point of spending more time on the phone now.
  7. monkey619

    Qantas Call Centre Long Wait Times

    I have been having issues with ticketing delays with Qantas and have called both the normal number and priority number a few times and each time they say the problem is fixed and it isn't. Every time I call and they make changes does it go to the back of a manual queue? Am I better off simply...
  8. monkey619

    Qantas ticketing delays - likely risk of losing booking.

    Oh my gosh, one of the times I got through it was the priority number above...... I wonder what happens when someone shows up at the gate and it hasn't been ticketed, it is a QF flight so my seat has been blocked off but would they stop me from boarding the plane? Anyways, its 5 weeks away so I...
  9. monkey619

    Qantas ticketing delays - likely risk of losing booking.

    So I'm having a ticketing issue, my booking was changed too many times (first by myself, then Qantas then myself) for a classic rewards flight that should have free changes/cancellations. Because of all the changes, the ticketing has been placed on a manual queue. I have called many times...
  10. monkey619

    Qantas ticketing delays - likely risk of losing booking.

    So my domestic rewards flight had ticketing issues after it was altered. I've been on the phone a couple of times and this last time she said that there was an issue with the automatic process because of the changes and put me on hold while speaking to another department. I was told that it...
  11. monkey619

    Qantas ticketing delays - likely risk of losing booking.

    How long is qantas ticketing taking at the moment? We have a domestic flight that has to be modified and we were told it will be tickets in 24 hours and now 3 days later nothing has happened.
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