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Yes they said the cards were sent 3 weeks ago but when they did not arrive and I complained they sent the Stat Dec. They do not send registered mail! I told them it would be quicker for me to pop up to Myer and get the cards myself!!

I have had a similar story. On 22 August I used 101000 Qantas Frequent Flyer points to purchase 2 Myer Gift cards worth $750 and have had the same tale of fob offs and wait 2 weeks etc. I also spoke to line manager Mark who promised to get back to me and failed to do so. Last Wednesday I was...