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No conflict of interest what-so-ever. I just want to create pressure on Qantas to change their ways. The best way to do that is to get people to write to Qantas and complain and get a grass roots response from their clients. It would only take a few hundred people to tell Qantas that they might...

But hang on..Qantas factors all those things into the cost of running an airline, it's already factored into the price. This is specifically now about method of payment. You pay with a card, they get charged a fee, they want to pass that fee onto you for the convenience of paying with a card -...

Can I get an AMEN?! :) Precisely. The problem is that Qantas can charge whatever they like, they can charge 100 per transaction if they wanted SO LONG as it's transparent. The transparancy of the fee is the only legal requirement.

You work for Qantas right? Cabin crew? But anyway neither here nor there, but being that you seem to be defending them, answer me this. Lets take an extreme example. I pay for me and 100 of my relatives to fly with Qantas on a $100 one way flight and I stick it on the visa. The total cost...

and if you have a look at the statement from Qantas from September 2008 they said " Effective 19 September 2008 FREQUENTLY ASKED QUESTIONS 1. Why does Qantas charge the Credit Card Service Fee? Qantas is charged a merchant service fee on all credit and charge card transactions by the credit or...

Uh..yes they are. The merchant rates that the RBA publish take account of that. That is why it's called an 'average' it includes: 'Merchant service fees' include ad valorem or flat fees that relate to the value or number of transactions acquired. Encompasses 'Other' fees which I have include...

I agree. The merchant fee is the cost of doing business. I would prefer Qantas factor it in to the price and then offer discount for bpay/cash? I.e If qantas said to you, you can SAVE $25 by paying for your flight by Bpay, that is far more palatable. If I pay for an international flight with...

Perhaps. But if you have a look at any of their press releases, they are VERY specific about what the charge is for. It's for merchant fees which do not included such items. Check out the RBA xls sheet, it explains it very clearly.

The other thing I didn't mention which i should have is, that if the CCSF is reflective of the cost of the merchant fees for the flights then based on the my calculation, they are paying 1.81% per $ on average. The average for a visa/mc is around .88pc so there is no doubt they are shafting...

The calculation is used only to demonstrate that the average cost per flight is and how when you use the CCSF to calculate the average - it doesn't work. It should, but it doesn't.. They don't charge on ff flights because there is no CC involved. And because they don't charge the CCSF on...

I have used the rates provided by the RBA. They provide the total average cost across these cards from all merchants. These account for all fees charges etc. The only assumption I make here then is that Qantas pays at least the average rate and not more or less. I would expect that given the...

Hi there. As seen in the smh. Qantas denies that their CCSF (credit card service fee) is unjust because they are charged more in merchant fees than they charge passengers. seems fair right? Let me tell you why this is NOT what it seems. 1. The CCSF is supposed to be representative of the...