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Thanks guys, but I comment: To Serfty: I did check the ticket on receipt, and Mrs Michael Hoy was correct. I thought it quaint, outdated, but, hey, Qantas knew my wife's name, I thought, as I have told them 100's of times. They are old-fashioned, I thought. Nowhere in the ticket or email did...

At Rome airport after our European holiday, flight booked on FF points after a 10 year effort to acquire them, my wife was refused boarding as the name on her ticket did not match that on her passport. Her name on the ticket was Mrs Michael Hoy, yet her passport said G___ M___ Hoy. Qantas and...