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I wanted to post this update as I am sure it will be of interest. (Syd - I had also looked for other posts and couldn't find them so I appreciate that it wasn't just me!) So - I was the first call this morning at 0830 for Marie. I don't know where she was but she handled the situation very...

No. It’s actually non refundable. No period that I can see. I know there is one for flights. Anyway I will call in the morning and report back. Sigh…

Really! On a non-refundable? That's encouraging. Thank you. I have been in a flat sweat as it is over $1k. Logically it should be no drama but the page on their site really shook me... Their site says.. The following requests will be treated as cancellations if the booking was originally...

Hello. I have mistakenly just booked a non refundable QANTAS hotel booking with the wrong dates. Does anyone have any experience of success changing the date? It is the wrong MONTH!! Unfortunately the service centre is now closed (Sun night)

Ahh - thanks. Good to know

Hello. Is there a high chance success method to have an award seat and paying passenger seated together on a QF flight? They can select their seats of course but there is still the potential they would be separated as it is a separate booking. Thnks!

Blimey! Never thought of it that way before! Thank you QANTAS!! 😀

I was just wondering - do they work at night or just during office hours? I had just been thinking about you and really crossing my fingers and I can't imagine the stress. This really seems like a particularly ugly matter - one issue compounding another...

Wow indeed. I am so sorry to hear of your experience. Knock on a few doors? Just wow.

So I wanted to share a ticketing experience for me. Many of us here have ticketing stories but the impact they have on our sanity really struck home for me when I contemplated 'what could have been'..... Last Sunday (3 days ago) I successfully made some changes to a OWA. The operator (QANTAS...

Sigh. Or anyone who actually knew.... I had to correct two erroneous statements yesterday...

Ouch. I don't like that answer at all.......:(

Good call. But how does that fit with some airlines (MA?) dropping off the system within a few hours?

Is there a change of messaging at the call centres? I successfully made some changes yesterday to an existing OWA (leave Aug 11) and was told ticketing within 24-48 hrs. Not trusting the system, I rang this morning - so about 19 hours later - to chase down the ticketing. 3 HUACA's later, I...

Just saw this post from Mr H. back in Feb. Ahhhh how things change! 😳

Just thought I would update and say we chose Qantas Travel insurance. As there are two ages (over & under 70) there are two distinct policies but the price was inline (or better) than the alternatives and certainly worked for us. That, coupled with the excellent service we have received from...

Good feedback though. Thankyou. Yes we have the Q health insurance and it’s the best we have ever had. Service is fabulous and it is also with NIB

Thnx. Yes - Just had a look. It's pretty much apples and apples and about $400 more. But it's a really good comparative check. Yep. Understood. So far I haven't spotted a difference in the offerrings

Yes! $5k! Received the quote yesterday 😳

My wife and I are embarking on our first long trip (OWA) in August for 3 months. As I am 66 and she is 82 (turning 83) during the trip) travel insurance costs have always been of keen interest. Individually, her premium is well over double mine, and no health issues! Healthier than many...