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Have called twice today as WP, once earlier this morning and again this evening. Both times there was no hold time at all - as soon as I made my way through the IVR menu I was connected immediately so much better than the 30 min holds of late. This morning was through to Auckland. Super...

Goes to show how BS the 100% of impacted domestic pax being accommodated prior to or within 1 hr of the original departure time claim is that Qantas was touting in their press release yesterday. I wonder what kind of statistical gymnastics and word smithing were used to come up with that claim.

The last few times I’ve called as a WP have been at least 30 min waits, including yesterday.

The ACCC has information gathering powers and can issue section 155 notices to entities to require them to cough up information. https://www.accc.gov.au/system/files/Section-155-notices-FA.pdf

Just curious - what does Tucson mean in this context? I know QF used to operate a (now defunct) call centre in Tucson, AZ many moons ago but they still have operations or back office functions there?

Do you not remember what you wrote just a couple of pages back? Bolding mine. There was a queue. You went to the front of everyone else. By any definition that is cutting the queue.

Surely this has to be a troll (in which case, well played, you've got the response you were probably seeking). But just in case you aren't being sarcastic — may I ask what made you think you were the most important person in this instance? By your logic, a P1 or CLPO would be higher status, so...

It's also stupid as there are ways of incorporating reCAPTCHA that don't require user interaction with a challenge.

Amex US/UK members can transfer their MR points to Qantas at a 1:1 rate in 500 point increments? Or Citi US members can transfer ThankYou points to Qantas at a 1:1 rate? Just some examples. There's more here...

Did anyone else get this EOI for in-person focus groups at Mascot? We are currently seeking expressions of interest for 60 minute in-person focus groups to be conducted in early November. Topic: Recent Flying Experiences Dates/ Times: Depending on levels of interest and qualification...

Is that screenshot in your post current? As it looks like your app hasn't updated yet (try force closing and re-opening it). Either way, the superfluous upgrade option for codeshares is still there post redesign anyways.

Not quite but I came close. In Washington DC I took a cab from the hotel to Union station to get to BWI for a flight. At the hotel, the porters were squeezing our bags into the boot like a game of Tetris. When I arrived at the station and grabbed my bags from the boot I did a stocktake as the...

It's definitely still working. I'm not sure what city you want to depart from but I just tried SYD: - Round trip, there is nothing for those dates - One way, departing 25 Dec from SYD there are Y seats to LAX and some other North American destinations, Port Moresby or Honiara. Tacking on a cash...

Just did a flight booking and this popped up. POLi is out and PayID is in. Much better solution - good riddance POLi. https://www.qantas.com/au/en/book-a-trip/flights/payment-options/payid.html

I don't think many expected her to stick around for too long after being passed over for the group CEO gig.

By the way, on iOS — I can confirm this prompt still forces your boarding pass to close (and then vanish for a bit whilst the app reloads itself once you dismiss it). Which is just brilliant when you're about to present it at the gate for boarding.

Yep that's correct.

No surprises here but the retro claims I submitted were rejected with this reason: "Booking has been used before 2nd October 2023; points not awarded as not booking was not used in valid time frame." Took about a week and a half for them to respond.

Was wondering this as well. I did notice watching on FR24 that as soon as the flight entered the Tel Aviv FIR the position became really jumpy as well. FR24 addressed this on Twitter earlier saying that the cause was GPS interference that was impacting a lot of flights in the area...