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I like that you can use Krisflyer miles to book Virgin domestic flights. I booked HBA CNS later this year. A couple of downsides though. I cant link my Velocity account number to the booking so the booking doesn't appear in my account. Also I'm not getting updates when flight times change...

My experience with Virgin call centre in recent times has been pretty good. Got answered in quick time and issue resolved although it was not particularly complex, just something I was unable to do online. Maybe I got lucky :cool:

To be fair I did receive a later e-mail saying they are monitoring my flights so I'll wait a few days and see what they come up with. If unsatisfactory I will have to call (my heads still spinning from Tuesday when I had to call Qantas about other flights) and ask for my best option based on...

I received an email today regarding a flight change in August. I originally booked reward seats from Townsville to Hobart. Leg from Townsville to Brisbane on Qantas and Brisbane to Hobart on Jetstar (direct flight). Problem is the new Jetstar flight from Brisbane to Hobart departs before we...

I called Amex Travel today twice. First time I got answered in about 5 minutes and the second about 20 minutes so happy with that. Staff were obviously overseas but seemed quite competent although I only wanted to change flight times that Qantas had changed on me. Problem is I booked the wife...

I just don't understand why Qantas don't make it possible for customers to self serve straight forward changes on the site. As an example I recently had a connected flight changed from a convenient time for me to an inconvenient time. When I looked at other options I could see some good...

I did that except I got the Virgin reference from Virgin after giving them the ticket number from the Singapore Airlines reward booking (see above). Going through Virgin I was unable to book the seats myself.

I booked normal unpaid seats yesterday with Velocity and at the time thought about extra legroom on the longer leg but decided not to based on $46 a seat. Overnight I changed my mind and called back this morning. The guy I spoke to said I'd have to contact Singapore Airlines at the airport on...

I wasnt able to book the seats myself on Virgin site and had to contact by phone. Virgin put me through to Velocity and got the seats. Again very short wait time.

On my flights from Hobart to Cairns in August there was plenty of availability on the day we wanted. Only 11,000 miles each passenger. Not sure if we got the 30% sale fares but I was pleasantly surprised at both the availability and number of points used. 1647841568 Thanks, I just rang Virgin...

I've just booked 2 domestic flights (HBA - CNS) for my wife and I on Virgin using Krisflyer miles but get the message to book the seats with Virgin. The booking reference is Singapore Airines and not recognised in Virgin. Short of ringing Virgin and trying to do it without one of their booking...

Hopefully not a stupid question but when making a booking using KF miles would the oldest points in the members account be used first?

If Qantas made it possible to do simple things like date changes on-line surely that would ease the call loads they get. Make the changes and pay whatever fare difference and fees. Can't be that hard.

I was very happy to see this offer arrive in my in-box. I have points building up in my NAB rewards account with another 40,000 bonus points coming in the next month for renewing the card. Hopefully they land before the cut off date. Given how hard I find it to accumulate big numbers of...

Bronze I'm afraid. Last weekend and only chance for us to go to Wynyard for the annual tulip festival. Went last year but the best was over.

Hi, I'm a possibility. Prefer Hobart but will consider Lonnie if that's the way it goes.

Well done

Looks like the train between Cairns and Kuranda. 1631003101 Too bloody quick!

Any thoughts?

Look no further frodo1 - you are already on the best site for advice on CC churning. Pointhacks is good but earlier this week I had to correct something said in a guide about Amex cards. Do a search and I'm sure you'll find heaps of helpful stuff. Look below for 1 or 2 to start with.