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  1. siri

    How long did Qantas take to process your refund for cancelled flights?

    Damaged to the brand is quite big, and all due to an incompetent CEO struggling to get back to normal business after removing all automated systems that link their web site to their back end payment systems. Is this guy an illeterate or sheer incompetent man that does not understand the...
  2. siri

    AFF Review: SWISS A340 Business Class (SIN-ZRH)

    From 1st July, almost all the airlines stop paying commission to agents and as such all these deals may come under price pressures.. Only way to get this kind of deals are to have direct deals with airlines.
  3. siri

    New Qantas reservations call centre in Manila

    Love the phrase ,” Mean Spirit of Australia “ unfortunately kind of a sad reminder how great Australian brand gone to this depth and old PM got some answering to do with 2 billions tax payers money with no return except Aussie workers thrown into the dustbin…
  4. siri

    Scenarios you need to call Qantas for your booking?

    Register with BA as a family or as an individual and book with them.. At present i would not touch qantas specially with kids. Qantas cancel my daughters return flight to london and she was flying with a 12 month baby.. At the end BA gave her business flight to london via Vancouver. Qantas...
  5. siri

    New Qantas reservations call centre in Manila

    Other major Global airlines did not have these Qantas lack of care policies and Qantas started to screw customers from the covid go. It all come down to incompetent CEO who is struggling to keep his job since he cannot handle covid scenario. On top of this, so called lady running this dept...
  6. siri

    Rewards seats changed from QR to QF without approval and from J to Y

    HK had covid issues and shut downs and as such we only had few transit options, BK air was in bankruptcy so thats out, options are spore and japan if you don’t want qf. Iam at peace booking via JA via Haneda to London.
  7. siri

    Rewards seats changed from QR to QF without approval and from J to Y

    Seems that Don Corleone is running the Qantas now.. You need to check when did Qantas changed RWT from 280K to 318K.
  8. siri

    Rewards seats changed from QR to QF without approval and from J to Y

    Similar issue happened to my daughter that came from London to Sydney last Dec.. They cancelled the return ticket after inquiring about refund value.. She booked a another flight via BA and only 2 weeks ago Qantas refunded cancelled ticket money.
  9. siri

    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    Actually , it is better to book some round the world segments and if you have missing parts , call the FF centre(if u can) and explain that some are not showing up and ask them to book it and also ask politely to remove the booking fee or points and they will do that as well. I have taken 2...
  10. siri

    Article: Spare a Thought for the Poor Qantas Contact Centre Staff

    Cisco had technology in late 90's to take call centres to regional areas and give our youngsters employment in those areas. I took the design and proposal to Federal govt. and they completely ignored me. We also shown that we can match overseas call centres on cost and I believe that Australian...
  11. siri

    Article: Spare a Thought for the Poor Qantas Contact Centre Staff

    I have just booked 2 Business class tickets to London via Haneda (JA) with few days rest in Tokyo on our way back.. Try to book via Qantas but got some crazy prices and some insulting award flights when we try points.. It means flying with Qantas with pay or points are not possible.
  12. siri

    AFF Review: SWISS A340 Business Class (SIN-ZRH)

    Thanks for the Roundabout link, fares on rtw business seems to be good bargains and will try them in future..
  13. siri

    Qantas incorrectly requiring PCR test. Any point seeking a refund?

    Qantas Sydney Covid police (hired by Qantas or qantas crew) tried the similar fiasco with my daughter that was flying from Sydney to Heathrow via Vancouver on Business class ticket. . I intervened and told the staff your information is wrong and you are mixing landing passengers at Vancouver...
  14. siri

    Article: Why Keep Booking with Airlines that Screw You Over?

    I had to book a another business class ticket to london via Vancouver for my daughter with 10 month baby since idiot at South African call centre canceled daughters return ticket from Sydney after she came from London. After complaining Qantas they put back the ticket but we ask for refund...
  15. siri

    Qantas Vancouver transit to London fiasco

    My daughter that came from London to Sydney had a return flight from Qantas cancelled by South african call centre person after asking what is the refund value. At no time cancel was discussed and after complaining to call centre supervisor, they have put the booking back on active list. Knowing...
  16. siri

    Qantas London to Sydney open now

    BTW, all flights from UK to SYD and return are now via Darwin and 2 days ago Singapore was dropped for some reason.
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