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Ozbeachbabe, I was trying to avoid burdening people with the long stories. The first situation was when we were ordered to evacuate from Jakarta as the Suharto government collapsed. My wife and I were both Qantas Club members at the time and had open dated return tickets to Brisbane but...

Am I right in thinking that it only cancels subsequent legs if you're actually a no show? If either you or the TA (as appropriate) cancel the leg in advance, my understanding is that subsequent legs will be honoured. While it's natural that a double platinum FF will know the details, I only...

This is nothing new for Qantas. They've twice let me down in life threatening situations - both involving violent changes of government. Qantas were totally unhelpful at the time and then just sent irrelevant pro forma responses to my complaints. In one case, I just wanted to get on a flight...

As Qantas let me down badly in two potentially life threatening situations, I've avoided them as much as possible for many years. My FF experience is thus with Krisflyer and Velocity and I agree that fees can be a killer, especially with SQ. I find upgrading too risky so I try to get Business...

We certainly get the "oh, you're so lucky" and "you must be rich". Slightly off-topic, is anyone else getting irritated by Krisflyer still not allowing family transfers of points and rigid expiry dates on points, regardless of activity. My wife often has a small/medium number of points in SQ...

Wheeled carry-on bags are much more of a nuisance on board aircraft than a reasonable sized, preferably soft, bag. It is, after all called CARRY-on baggage. As well as the sheer (hard) volume of the cases, there is the extra room taken up by the handle when the bags are being wheeled. I fail...

No! NO! NO!

As a matter of principle, I won't use a wheeled carry-on. I use a (relatively small) backpack with a very small backpack inside that. I put the larger of the two (with things I MIGHT need in flight) in the overhead locker and have the small one with my definite needs at my feet. Once, on...

I agree that huge duffle bags should be banned (they almost certainly wouldn't meet the size requirements) but I think I've been endangered more by wheel-ons than anything else. At least with other things, you're only moving the bag to/from shoulder or waist height not all the way to/from the...

I would also add "Don't have wheeled carry-on luggage." These things are the bane of my life and I think passengers should require a doctor's certificate to be allowed to use them. Also, I thought this was an Australian website. When did we change from queue to line?

If all customer issues are important to Qantas, that's a radical change since I reduced them to my least favoured airline because of their appalling customer relations. I was twice in potentially life threatening situations overseas (both revolutions that lead to governments changing) and...

Re: Keeping all my FF points with Qantas, is it worth it? Only found Air New Zealand so far - One way Papeete to Brisbane Business class total fees, taxes and surcharges $68!

Re: Keeping all my FF points with Qantas, is it worth it? Nowadays, the number of points is only half the story. I've recently found that SQ points reduced the cost in economy (compared to buying tickets) by less than half due to very high surcharges. Brisbane to Delhi return was $1250 to...

Re: Keeping all my FF points with Qantas, is it worth it? My two cards (Amex Gold and CBA Mastercard Platinum) both allow me to retain points on them and transfer to a variety of loyalty schemes. As Qantas had badly let me down in two potentially life threatening situations, I was happy to...

This rip-off seems to also be prevalent amongst car hire websites. I had experienced increasing prices on a booking for Iceland and booked before the prices went up any more. When I read the article, I cleared the cookies and found a car one category up for $85 less. Luckily, I was able to...