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Have you seen air crash investigations? I'm sure at least one, if not several episodes mention pilots vs airline issues causing distracted pilots as contributing factors to a crash.

The Shovel received their thank you email: Yes it is satirical, but so on point 😂😂

Agreed, considering he has been talking about project sunrise for the last decade I think he will want to go out on a legacy of "the man who introduced project sunrise". Maybe in 2035 we will see a tribute to him in the safety video. Also he has a good scape goat right now that all the problems...

Even the reward seats help them too, QF points are a liability. Promoting people to use their points gets the liability off their books which also helps their finances. A slight side note, its "funny" how QF sell the dream of earning QF points for a "free" flight for a getaway somewhere to...

I'm in exactly the same boat as you and it's frustrating. Like another poster said, a blanket +12 months to your existing status with all SC earned this year is moved to next year for all would be much more fair. This whole thing is a marketing guise under the cover of an "apology". The $50...

I'm in now too! Looks like they turned off the extra verification (security questions or sms).

It appears flight searches is starting to melt down too. I now get the loading bubbles endlessly when I attempt to search for a flight. Sometimes after a refresh the search will go through.

I wonder if anyone at QF is actually trying to fix the website or they are just letting the demand die down and have it resolve itself when less people attempt to login

I'm gold (about to be platinum next month) and received 2 x Qantas Business Lounge Invitations and the $50. So a really coughpy offer for me as my next flight is in J and then after that I'll be platinum with access to the J lounge anyway.

I feel sorry for anyone who has a flight within the next 24 hours and is using one of the new boarding pass free kiosks as they won't be able to get a digital boarding pass with everything going into melt down

I've seen some availability in Y+ or J across to LAX

I hate how Qantas does these silly PR releases for reward seats (points planes, bulk drops like today etc) just give us better ongoing availability. Such as minimum of 2 (or 4) reward seats in each class on all flights. Silly bulk releases like this only help the leisure traveller that wants...

At least no one else can login and nab Classic Reward seats!

Yeah I didn't take a screenshot, not sure if the BA app allows? Maybe I didn't try. I know Brussels Airlines app blocks you due to "security". I'm fairly sure neither airline (BA and SN) saves to google wallet (I have an android phone). Obviously going forward I'll do whatever I can to keep...

I've had such a strange experience with BA missing points. I had about 8 flights on BA in since June. Reward flights booked with QF points on BA automatically gave me status credits (not complaining), but every single one of my paid with cash flights haven't credited. I've submitted several...

Thanks, I got off the phone with QF and the only flight available was the following day which creates a 6th stopover and 2 at LHR. They did give me the flight though and its now showing in my account. Do I have to worry QF system might catch up and cancel it or should I be in the clear now?

So I am currently "mid trip" of my OWA. Just received the dreaded "We've had to make some changes to your flight" email. Turns out they cancelled an upcoming segment on BA. I have LHR > BER which is right after my LAX > LHR flight. No alternatives are offered but it says they are looking for...

Never got anywhere with the hotel, and no there was no prior communication regarding the "issues" at this hotel. The first I found out about it was after arriving when I saw the notice. I contacted Hilton and lodged a complaint, they said I'd hear back in 2 days. I didn't. Since then been busy...

The other video with the other agent also is lacking a mouse

Looks like Qantas "enhanced" their contact centre to save money. If you look at the videos the staff don't have a mouse 😂, maybe they would be more efficient if QF invested in providing a mouse for their staff.