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    Qantas Call Centre Long Wait Times

    Wow that email was so insulting and did nothing to help how I feel as a customer and Qantas' image through this. Echoing others here, that email shows how out of touch QF management are. I get it, I work in a similar industry and there are things you wouldn't publicise even if you know them...
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    QF Check in times LAX

    That's a good idea
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    QF Check in times LAX

    Currently at lax with 3-4 hours to go before check in opens with luggage. What do you do with your bag if you leave the airport?
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    How do Hilton treat you as an Elite?

    Was offered this late last year when changing an upcoming booking. As I already had plans to go to Vegas, already was booked to stay at HGV Elara. I cancelled that booking and took them up on the offer which is for the same hotel. Will be staying in May. Will report back on my stay in a seperate...
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    Qantas American Express Ultimate Card 110,000 Qantas points for $3,000 spend!

    Holy cough! So I can't seem to edit my post to take my referral link down but thank you guys so much. I've had 3 referrals in 1 month which is incredible. I have to thank you guys so much, will be using the points wisely in J SYD <> LAX. Feel free to use someone else's referral link if they are...
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    Staff strike, no house keeping

    I've talked to the hotel manager about it, while nice they are talking up the fact we got a new room to distract from the other issues at the hotel. I am a Gold HH member.
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    Staff strike, no house keeping

    Hello AFF, So I am currently in the middle of a stay at Hilton Vancouver Metrotown, when we arrived there was a notice in our room: We weren't made aware of any of these issues prior to booking and the letter is dated Aug 2021 so it appears it has been going on before I booked. I wish I knew...
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    Qantas 7 Day COVID Submission - How Long to process?

    They accept supervised rat tests. However without the exemption they require one on arrival and another on day 5 which I'll be on a mountain so that will be too difficult. But this is where things get complicated and I'm not sure "who" is asking for what. I could get a rat test on departure for...
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    Qantas 7 Day COVID Submission - How Long to process?

    I am so confused. Does Qantas (the actual airline) require a negative covid test/ medical exemption form before international flight out of Australia? I tested positive for covid in January, but now test negative on RA tests. Going to Canada on Monday. Canada say if you have a positive PCR test...
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    Qantas extends status extensions until end June 2023 (previously December 2022)

    My status end date is/ was 31st Jan. Last year I earned gold through the challenge offer. I did not receive any status credit roll over from last year despite being gold and having a flight booked within the time frame. I just called QFF to discuss and they said because I was not gold last year...
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    New Amex statement credits

    Got this one too. Usually the travel offers all come around the same time, so hopefully it means a Hilton offer (and other hotels) as I'm about to have heaps of accommodation stays. Travel offers are much more useful than the constant shoe store offers of late.
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    No Spirits (in J) Masquerading as COVID? [Back from Apr 2022]

    So we are up to March, does it appear there are any changes on this front (or if there ever will be)? Or is QF going to blame the war/ floods on a reason for no spirits now?
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    Qantas Upgrades - Successes or Failures (post results)

    I'm still fairly new to QF, trying to understand what makes a booking eligible for a bid now upgrade and how far out will the system let a request be entered? I have SYD > YVR booked 07/03 - 21/03 revenue fare in PE T class. When I entered my booking it still says it is not eligible, I'd assume...
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    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    Perfect thanks. Yes my first + last name match passport exactly, just the middle name is missing.
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    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    Sorry if this isn't the best place to ask, found it hard to find a relevant section. I've just realised I booked my upcoming OWA with just my First Name + Last Name, but I also have a middle name on my passport. Like most its been over 2 years since I've had an international flight and my first...
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    Qantas extends status extensions until end June 2023 (previously December 2022)

    Has anyone had their Feb SC roll over yet? My status end date was Jan 31st, I made a flight booking for travel in March. I received the status extension correctly however I have not yet received the SC roll over. The website says it should be processed early Feb, which I'd say we are well into...
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    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    Exactly, between every transfer I have at least a 24 hour stop to allow for schedule changes/ cancellations/ testing. I usually hate traveling at such a slow pace but it's helped so much with the existing schedule changes
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    Flying with mask

    Ordered the masks and they turned up today right at the same time the news came out masks are generally not required in most places now 😂 the irony. I did buy them for airport/ airplane use which unfortunately is still required. I'd have much rather have wasted my money on them, then be...
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    Sydney Domestic Business Lounge Covid scare

    My app looks like a Christmas tree, absolutely everywhere I go and check in I receive a notification. So much so I don't even look at it anymore. I was still even in the venue recently when the notification came through for the same place. You will find most the time it's probably an employee...
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    The definitive thread on Qantas IT gripes

    Haha so do I! I wonder if there would be "any" benefit at selecting the "Premium Economy" option at all. Yeah $83USD refund on an award booking is a fair chunk of the taxes. I worry if I select it though worst case I lose the booking entirely is that possible? Or at a minimum a call to QF.
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