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I have to agree. Whilst @twinaisle is absolutely right that in an ideal world everyone would follow the exact same standards and provide "good service", it just doesn't happen consistently for all sorts of reasons, both internal and external. Case in point previous poor experiences such as this...

I have! It's on the top floor and certainly has nice views. The Club offering itself was also excellent although it was a while ago, shortly after the hotel opened so I'm not sure how different it is now.

Hotel: InterContinental Perth When: April 2024 (two stays) Status: Platinum Ambassador Rate: 1st Stay: $300/night (Best Flex) 2nd Stay: $319/night (Visa partner rate) Booked: 1st Stay: 1 King Classic 2nd Stay: 1 King Premium Corner Received: 1st Stay: 1 King Classic City View 2nd Stay: 1 King...

Great news! Always enjoyed the Air NZ service back when these two were friends, will be nice to visit their lounges once again. Hopefully it's up and running soon.

24/04/24 | VA551 | SYD to PER Up bright and early for the 7:15am departure to Perth. The lounge was very quiet at this early hour which was pleasant, I also got to use the premium entry which is a bit of a rarity for me! Great views of the early morning airport activity from the lounge with the...

If wonderful is what you're looking for, look no further than the original 'S Wonderful ad from 2012! Now those were the days when I truly loved this airline. New ad is ok and got a laugh out of me, it is certainly better than the toupée ad but wow, things have certainly changed.

Interestingly enough I requested a kit after dinner but the FA forgot and I fell asleep for a bit anyway. After breakfast service I just asked if she'd had any luck finding one, she was aghast at having forgotten and insisted I take a second kit as well to give away to someone. Good service...

01/04/24 | SQ221 | SIN to SYD Somehow managed to find a J Reward seat through VA over the Easter long weekend and couldn't say no to that! This was my first ever experience of Singapore Airlines Business Class. After some shopping at Jewel I made my way to the T3 SilverKris lounge. Not sure if...

Hotel: InterContinental Singapore When: March/April 2024 Status: Platinum Ambassador Rate: SGD $436.44/night (Visa partner rate) Booked: 1 King Corner City View Received: 1 King Junior Suite (one-category upgrade, noted in a preferences email from the hotel a few days before the stay but not...

No pyjamas on QF291 on 28/03/24 either, however I saw a YouTube review from a flight earlier than mine where they did offer them, so availability seems to be intermittent at best at the moment.

28/03/24 | QF291 | SYD to SIN A highly anticipated opportunity to try the combined Finnair/Qantas experience. For this flight I was seated in 1A, which I would have to say is one of the better seats given the deeper footwell. Quite interesting to have the Qantas amenities / dining /...

QF291 SYD-SIN tomorow, advised at T-28 hours. Requested the upgrade primarily to try the Finnair AirLounge concept, also figured that given I will drop to Silver in July this might be one of my last chances for a while to benefit from the higher priority in the upgrade queue. Looks like it will...

Pics like this are a great reinforcement of my decision not to chase QFF status renewal this year 😄

Might sit out this promo. Have flown mostly with VA and on QF partner flights where I didn't get status credits (CX and EK) this membership year so I need 520 to requalify for Gold. Has been a nice run since first getting it during the status match offer in 2021!

Hotel: Crowne Plaza Canberra When: February 2024 Status: Platinum Ambassador Rate: 23,375 points/night (Reward Night sale) Booked: 1 King Bed Standard City View Received: 1 King Bed Standard Park View (one-category upgrade, received an email the day before my stay) Always an interesting...

Haha wouldn't that be great!

Sure, here you go.

Hotel: InterContinental Bangkok When: January 2024 Status: Platinum Ambassador Rate: THB ฿6,059/night (IHG 11.11 Flash Sale) Booked: 1 King Classic High Floor Received: 1 King Premium Club Lounge Access (one-category upgrade BUT they included the Club access too!) Big call I know, but this...

Hotel: InterContinental Grand Stanford Hong Kong When: January 2024 Status: Platinum Ambassador Rate: HKD $2,178/night (Visa partner rate) Booked: 1 King Premium Victoria Harbour View High Floor Received: 1 Bedroom Suite Skyline Harbour View (one-category upgrade) My first IC stay since...

Good evening everyone from the Hong Kong lounge. First time here and I can understand the attraction of the caramel cheesecake, it is divine!