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Ohh, D'oh! Thanks for that

I've had a look at flights to Auckland on NZ metal and all the reward seats are "Sold out", checked three months worth of dates, along with different routing (PER/CNS/SYD/BNE/MEL/ADL), hmm!

Just change it from Return to One way then you can book EY one way then SQ another. It can be done without a travel agent online.

I also have a NAB Amex card (&Visa), it sucks that they are removing AMEX. The 3000 points cap per month is just ridiculous. I was looking at putting thru a 40k transaction on the Visa card in the next few months and then remembered the 3000 points cap. I've looked around and I know global...

Hi all, if I was to book a business class flight via Flybuys travel, would I still earn the 5 points per $1 that velocity state on their website? I've called Velocity and they are not sure either

Woohoo same here!

Still no points in my mothers or my own velocity account from Wilson. We both got the cards, both also got the $50 credit.... what's the go, ugh

I do wonder what the "BIG THINGS" are going to be... https://www.velocityfrequentflyer.com/content/Specials/monthly-deals/

I too got the email, doesn't bother me one single bit! I did place a few bets on the account but whatever floats their boat :)

Did four flights between 8th and 9th of May, only two credited. Did lodge points claim online on the 9th due to previous issues of them taking ages to credit. Ended up calling velocity today and had the other two credited on the spot, the lady mentioned any flights after the 1st of May could...

Just got this in my emails!

Promo code won't work unless the flight is + 20 days from the day of booking

Has anyone gotten their 2000 bonus points from the First Choice Click and Collect offer from the start of November? The offer stated points would be credited within 4 weeks of offer ending and if memory serves right that one offer ended approx 1/11 or 2/11

I can confirm that the issue is resolved for me too, I do wonder what caused all this to begin with as not everyone had the problem we had.

I'm still waiting to hear back from the eCommerce team about the issues I'm having. Even the call centre are having problems doing points bookings, viewing my account on their end. I've even had one person admit to me that there are many other people calling them up saying they are suffering...

Thanks! I have been in contact with Velocity via FB messages and was advised the IT team can't replicate this issue. Another person posted to their FB wall saying they are having the same problems as the rest of us, even using IE11 and different computers and devices, I still have no luck using...

So it does appear to log us into Velocity but the velocity website has issues. I can tell it logs in as going to virginaustralia.com, the top bar shows me logged into Velocity and shows my points balance. I'm able to load this page...

Yeah I noticed their whole new login page a week or so ago; ever since then I've been having odd problems. With that link you just provided, upon trying to login; I get " HTTP Status 401 - Authentication Failed: Auth outcome: FAILED" Little problems like this make me consider switching back to QFF

Is anyone else having issues logging into their velocity accounts? I've been having off and on issues for the past few days but its now at the point where Firefox and Chrome just keep saying there is a redirection error and that's it.

Yep got my lot of points when were transferred over on the 2nd of October (arrived 24th Oct)