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no luck for me yet, reminder still stands though

I had similar delays this year with their QFF variant, met spend on first statement, but didnt get the points until 5th or 6th. Was annoying as i paused spending waiting to convert from QFF to amplify points. If i was you i'd ring them up and complain.

Update: as per the customer service, the points for the October offer will be posted around January 9th. I've updated my reminder 🧐

Thanks for that, i shall try to give them a hurry up on Monday then

Did everyone receive the bonus points for the October promo - apply by xx October, spend by 31st October? I've just remembered that i am yet to receive the bonus, it's been over 5 weeks.

spoke to amex last week, but was told said offer on my account expired mid-June... they still reassured that they run similar offers frequently, so missed it this time but will keep an eye out.

Glad i saw this thread again, it just reminded me of the card in the bottom drawer... 4k spend done on first statement, just checked, already have 4 statements and bonus points still not in the account. Poor form from old George! Put in a reminder for a phone call next week, will report back of...

Is this offer still available if applied for now and $500 spend met before 31st July? Logged in and cannot see it in my account, thinking of giving them a call on Monday.

dont worry, will appear as 'ebp sydney' on the actual statement

All states or NSW only?

This. Recommend subscribing to the facebook group, there are two of them, one with general info and the second is the "alert now". Wife was monitoring alerts when we stayed at Cradle last August, took off when alerts started to come in around 10pm, got a few good pics.

They really are pushing it. Afaik the T&Cs stated that bonus points would be credited within 12 weeks after spending criteria is met. I am waiting myself as noted above and it makes me mildly cranky as i am eager to swap to accrue Amplify points and delaying some purchases because of it.

Desk unmanned when flying out 14/4, filled out the form manually, enclosed the receipts in the envelope... Fast forward to today, nothing happened, no mail, no refunds. Quick search of ABF website suggest it could be upto 60 days :rolleyes: Is this normal for it to take this long? PS refund...

datapoint: min spend met on 1st statement, received 2nd statement couple of days ago - still no bonus points, only accruing points for regular spending

Bringing up the old topic... It's been a while since i bought one, and now it appears that XS has been discontinued? Only the regular ones are available via website. Has anyone recently bought one of those regular ones (online or in store), do they still work as eftpos cards at POS terminals...

Update: managed to login, site seemed quite zippy, made couple of transactions, will see how long they take to reach recipients this time around.

Having problems with ebp all day today, anyone in the same boat? Hope it's not going the /pay way.

Don't beat yourself up, my better half was approved and relatively speaking, except for the age, her situation was only half as good as yours. Also you're not missing much, this mob is very painful to deal with, online and mobile experience is 5 years behind - on 11th month our card is destined...

some feedback on /pay: i've been unable to pay anything all day sunday and monday due to them exhausting their limit. Even test payments of $100 get declined. All in all the method is not exactly reliable.

you were brave with your v1 stack, as i thought /pay can only have one funding source. didnt someone here end up with frozen account and id request from their processing bank?