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Another sidebar. Just went to buy a $1500 piece on eBay and get my 1500 Velocity points, which of course needs one to log into Velocity via Ebay, and of course get the very juvenile 'Oh Crab' message saying nothing doing for days. It is hardly the Velocity user fault their website is down...

Yes that will shake them up a LOT. Three-hour type delays that COST them a ton of real money in Compo as with many first world countries (for many years past) will focus their minds a little more.

We are truly surrounded by Einsteins here. :) BECAUSE the ever helpful Virgin website said - 'contact our phone agents to change these seats.' Never seen that one before? - lucky YOU. Anything else you'd like to know about my travel plans?

You can send a letter or Fax or Telegram to Bangladesh or the Philippines perhaps? Pooling Credits from the LAST outage screw up I still have not seen - all vanished into the ether world. I SHOULD be able to gift another Gold membership, but until these idiots add the earned SC, I am screwed...

Flight staff aside, it seems clear to me Jayney & Co have heavily reduced Plat Line staffers, as nothing ever seems to be possible to them in my experience, in the past 6 months or so. A year or two back they were superb IMHO. The simplest things are now hived off to a Dalek in Asia who spends...

It seems clear who they got. Wish my TICKETS this year cost 'peanuts' to match. :eek:

They are falling apart at the seams lately. And WHEN they screw up, do the '3 Wise Monkeys' act. We had exact deal last month - booked SYD-OOL-CNS. Booked deliberately to get the many extra SC. They put us on SYD-CNS without asking, and cancelled out existing 3 D/F Plat seats, and allocated...

Me too - APPALLED these cowboys retained all my data for an eternity after I moved on, just waiting to be hacked. Hopefully they send us a few $100s cheque to settle, and teach ALL corporates a valuable lesson -- this lazy data storage is NOT ON in 2022. :( If the Medibank CEO was voted a $2...

A Health benefit fund I once belonged to over a DECADE back? You must be joking ?????????? Can you point me to the LAW that say they need to retain such data on us? '

Got the same worded one to Jaseo5 but from 'AHM'. At first I assumed it was some scam, as I've never, ever, used Medibank. But his wording was same as mine - 'visit the dedicated page for Medibank and ahm customers.' Have a recollection I was with AHM maybe 10 or more years back. Agree with...

I've actually seen them up to 10% in the past year -- was confused about 'short haul' and 'long haul'

'4% on domestic, 2% on short haul, %1 long haul.' What does that mean?

The 40% off promo window is TINY .. when (or IF!) you see Biz awards to USA it will be over most likely. Remember 300 million Americans are AWASH with airline miles. Australia is foreign Dream Destination #1 for Biz Class awards. Always has been. :) I was a United 1K for 15 years. Top UA...

The devil is ALWAYS in the detail!

Back to the topic - 'Article: Has Virgin Australia Had Its Goldilocks Moment?' As a Platinum for 10 years or so, have found their focus and response to Plats has largely vanished off the charts, sadly. VERY much so in the past year IMHO Bog simple tiny things that a Platinum line person...

That same very cunning logic applies to swimming at Bondi Beach etc. Visit it in June as crowds are a ton less than Xmas time. Why don't the public figger that out???? :) For 95% of business travellers, who need to fly in mornings and not your suggested 2pm, the bog simple answer is for Virgin...

Many thanks -- I'll try that.

Well done. I spend an hour PLUS on the phone to Bangladesh or wherever earlier month with 'a GUARANTEE he thinks I'd probably get them' and noted my booking with more words than the Magna Carta. Never occurred of course. 'Platinum service' as per usual lately. You simply lose the will to...

No, the bags with staff tags I saw last week were NOT 'crew bags', but owned for the FOUR staffers all sitting in Biz and chatting to the working staff, and each other, about company goss, or I would not have mentioned it. Was like a FA convention. Love the $250 Velocity cost per ticket...

Sad to hear that. Gotta ask -- what on EARTH right does any health provider have to ask for FF numbers?????? They do not ask what footy team you support, or what beer you drink etc?