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Completely understand your concern, we've just finished establishing who exactly was eligible for those bonus points for the now complete QBR promotion. These points will be allocated to the QBR accounts early next week (Monday or Tuesday).

Absolutely, simply disconnect from Velocity and link to QBR.

Hi Jacques, This is a general offer for all clients linked to Qantas Business Rewards within our system, this includes new clients signing up and linking themselves to the QBR Reward Program as well. It's worth noting, these points are on top of the normal points earned associated with your...

1. Noted. I can't see why it wouldn't be possible and definitely something that can be added into the pipeline - I'll pass it onto the dev team. 2. I'm going to split this answer in 2 - a) Payroll payments are absolutely allowed via the platform, however at this point in time they can only be...

As in a system that enables you to have 1 'Master Account' with a single login and then you can select the business you want to utilise from there? Or the option to have multiple users with differing allowances on the account (this is already available).

On the way! We're hoping to launch our MYOB integration within the coming month - this will cater to MYOB AccountRight users.

Hahaha, appreciate the feedback. As mentioned above, this is definitely something we're trying to chip away at ;)

Hi AFF's, It's been a crazy few weeks given the uptake from both our Qantas Business Rewards and Velocity FF promotions. Now that we have a few weeks of normality I thought I'd check in and pose a question to those that are both pre-existing clients or users of other payments platforms much...

In order to link to the QBR program you will need to unlink yourself from the Velocity Program and then select QBR as your chosen program. In regards to selecting it on a transaction-by-transaction basis, I think that's an intuitive suggestion that makes a lot of sense - I'll be sure to flick it...

No worries at all :) Unfortunately as part of the signup process you require an ABN to do so - although it's extremely easy to sign up as sole trader and the last time I checked this was a free process. You can then use the ABN provided to you and sign up to the platform.

Hi Cat, We are a little like PayPal and Afterpay, although more similar to the former. The process works as follows: login to our platform and create a payment before 6pm on any given business day; we then receive the funds from your credit card provider (Amex, VISA or Mastercard) the...

Great to hear that fixed it - especially given our newest launch ;) In regards to the new "Bank Transfer/ EFT Transfer" functionality - it all depends on how fast you can follow the process. In short, if you can process the payment via our portal, NPP us the funds instantly - we can then push...

Just had a look. That appears to be the old portal URL - we've just had a small revamp of the platform. Try this new link: Yak Pay or simply Yak Pay. Let me know how you get on. J

Hi Pangwen, My name's James, I work at YP. Where about are you experiencing this issue? Is it whilst trying to load into the website? If you would prefer - feel free to PM me the exact specifics and I'll have that issue fixed for you asap :) Look forward to hearing from you. Thanks, J

Hi Arctan, Hope all is well and that the current climate isn't treating you too badly. We have plenty of clients paying the ATO ("Canberra") daily using their Amex, VISA or Mastercard's. Due to us pushing out our clients payments in the form of an EFT there shouldn't be an issue with you...

Thanks :)

Sorry about the late reply, cheers for the positive feedback, I hope you are well. Could've quite possibly been myself you spoke to, however I'll refrain from patting myself on the back as it may have been a colleague hahaha. We do our best as we know the pressures and constraints of being a...

Thanks😊

Appreciate it

Hi All AFF's, My name is James and from now on you'll see me representing our two platforms, Payment Logic and Yak Pay, on these forums. Numerous clients have come to us explaining how these forums have shaped their views and preferences on payments platforms such as ours and hence we...