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VA1142 BNK-SYD. PDB of still water or “sparkling white”. Orders taken and delivered 1 A-F, 2 A-F. Choice of Reuben or couscous and cauliflower salad with dukkah. I had the salad which was pleasant and light though it needed the salt and pepper sachets; the kitchen could have been a bit more...

Curious! My balance definitely increased. That’s what alerted me to the fact the SCs had landed.

My 100 SC rollover for PC+ just landed. Anniversary date of 31 Jan…

BNK-SYD VA1142 Min offer $60 Successful bid $70 cleared at T-25 I agree with sentiments that VA J service is often patchy these days. I’ve noticed a lot of very young looking CMs and the trend has been the younger they look, the lower the level of service personalisation or intuitive gestures...

I love the droll sense of humour that repeats the bleeding obvious that the chatbot provided to Johndoe - sans possible solution or workaround :D

That smoking gun that you see is admission that a) the offshore call centres shouldn't be touching international classic award booking changes and b) if you're not WP, you're royally screwed. Having said that, as SG I've had above the odds good luck in reaching the occasional CPT or Suva...

I did the same, signed up for the free version and added my QFF details. Future trips associated with my QFF account showed up in AwardWallet without eticket numbers. I also manually email forwarded a couple of other confirmations for bookings made via QFF (MH, UL), Aeroplan (AC) and LifeMiles...

Live in flight on SYD-AYQ. Morning tea service was the chia bowl with berries or goat’s cheese tart. I had the former (delicious) with a tiiiiny slither of focaccia and good banter with the CSM on the state of such things. Service has been exceptional throughout the flight with very regular...

I had a change notification yesterday from Expertflyer that landed 12 hours before CMT pinged me. If only you could upload a PNR to EF rather than having to manually set alerts for all individual flights you want to monitor….

Moments after adding my flight (to AYQ) it sent me a push notification about supposed paid lounge access at AYQ. 1) to my knowledge there is no lounge there and 2) after dismissing the notification on my Lock Screen I couldn’t actually find the details of it in the app…because there are no f’n...

I was able to add an upcoming QF dom flight just now via the bot

I just got a flight change notification to the email address associated with a CMT account that I thought I’d deleted in favour of a new account that matches the (work) email in most of my Qantas bookings. (QF related bookings need the closet monitoring!) To my mind this raises questions about...

Welcome to AFF! If you're seeing a ticket number on RJ and everything shows as confirmed there and not waitlisted or similar in Qantas Manage My Booking (MMB), you're probably OK. I have a multi-carrier award flight later in the year and on the usual sites that show reliable information such as...

In Y I'd probably still lean towards QF for the few niceties that remain but the premium I'd be prepared to pay would top out at (say) $15-$20 for a golden triangle Red-e vs VA Choice fare or Rex Saver. In most ports the QF terminal experience is a bit more pleasant and less hectic than the...

Yep the MH MMB system is good. I used it recently to accept a change to a QF flight time that the QF app and website alerted me to but didn’t have a button to accept the change. (There was a MH flight on the same PNR so ymmv)

I’m not totally averse to multiple menus if it means I get through to someone well trained in my particular issue. I remember years ago having trouble with a new internet connection at home with one of the big ISPs. It took a couple of calls but once I memorised the option sequence I knew how to...

There are some slightly telling responses from CMT PR people in response to complaints on their fb page. They vaguely allude to reinstating visibility of eticket numbers, seats, class. So perhaps for the few bookings we can actually get it to import, we will have visibility of important data...

A review I gave a couple of days ago never appeared. Definitely some sort of moderation of reviews and comments going on

As Mr H says there’s simply no like-for-like replacement. I always set up schedule change and aircraft change notifications in Expert Flyer for my award bookings. But there can be a 12-24 hour delay before they ping me. That may be enough time to try and rescue legs before they get...

Maybe if you take this one for the team, suffer a 15 hour JQ delay, sleep in an airport and spend the 8 hour overnight flight squished upright into your narrow 787 Y seats with some burly malodorous drunk in your row, you might get your way 100% of the time in future.