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You’d expect that to be what the SG sees, but for “emerald city” to be blocked to you - assuming your number is attached to the booking - seems odd. Have you looked at Expertflyer to see whether seats are blocked or actually occupied?

I saw a post on one of my social media feeds the other day from a very mainstream travel company (Escape travel if I recall correctly) spruiking T-80 to the masses. Word may have got out that it's a thing :( Edit to add that when I re-found the post just now on FB (escape.com.au) the grand...

FWIW, after an AMEX denial last year for a QFF card, I was approved quickly and easily recently for a Velocity branded one (with 100k points that I'll spend on SQ) No material change to my financial circumstances, credit rating nor number of other current cards.

SYD-MEL evening flight 4/1/24. Choice of chicken teriyaki or a beef salad. The chicken was pretty good but reminiscent of Y catering a decade or two ago. Good to see decent sourdough and the posh butter back on the tray. Quick, efficient, text book service from the CSM with proactive offers of...

Xmas day upgrade successful for myself (SG) and +1 (NB) on QF101 SYD-NAN. Notified at T-26. Exceptional service from the CSM on this flight. Fingers crossed for success again on the flight home in a few days.

A very different marine environment to the one RooFlyer is presently enjoying. Great Sea Reef, Fiji is the third longest reef in the world. Count the shades of blue. Superb snorkelling in two spots this morning. Sadly a slight head cold this week probably precludes diving.

After exceptional service in J on QF101 on Xmas day, plus-one and I made our way from Nadi to Nukubati Island off the NW coast of Vanua Levu. It turns out we’re the only guests in this stunning eco resort for the whole week we’re here. I’m possibly not ever going back to my actual dull, grey office.

I find it remarkable that QF thinks that it does not need to look after any of its most-premium customers. Full stop. [edited it for you!! :D ] But seriously, not even a lowly not-even-bronze should be playing phone agent lottery. If you call a company, the person you speak to should either be...

@Mattg I had luck with that address adding flights to a classic award that Suva said they couldn't see on their system but I could see online. Maybe I just got lucky. It wasn't strictly speaking a ticketing issue, though admittedly it was an amendment to an existing (ticketed ) booking which is...

I wonder if the awards escalation email still active? It should still be doing a roaring trade seeing as the call centres have shown virtually no improvement with classic award booking issues.

I was too tired and fed up with the caveats in the fine print. If I took a cash refund it would have only been for the cancelled flight, not for the return a few days later that I wouldn't be using seeing as it was too late in the night by the time they cancelled to get a walk up fare on another...

I've got one. Last Friday night VA883 MEL-SYD. Scheduled 7pm. By the time I'd driven 1:45 to MEL the eta had been pushed back to 8:20. Left the lounge (not a spare seat, loud, blokey ambiance as dirty glasses piled up on most tables...) about 8:15 for some peace and quiet out in the terminal...

Maybe they have an unofficial list of churners. I've also been turned down by AMEX when I have an excellent credit rating and get offered silly limits by other institutions. ANZ is the only other one that has turned me down for a points earning card. When closing a previous ANZ card (just...

QF could really only do this after processing upgrades on points and cash bids. When is the last time anyone saw an empty seat in J on a QF international flight? Their yield management systems are working well from a company perspective in filling vacant seats with varying degrees of cash and...

An upcoming work trip MEL-CBR (choice) plus a weekend in Sydney (J one way $459 and choice coming back $179) was a little bit exxy but worth it to have Gold on VA for another year (as well as requalifying for QF SG for all of 2024 a few months ago). MEL is my new home airport. As a gold on...

I didn't see any in MEL on Friday evening last week prior to VA877 to SYD...which incidentally had a choice of grilled chicken or the mushroom gnocchi. I went with the gnocchi and it was decent, as I recall it being in the past. Service was top notch on the flight, as it was again on VA870 on...

Loving your TR so far. My short stay in Japan a couple of months ago was way too brief. I'm keen to get off the beaten track and see more of Kyushu, so I'm making mental notes as I read!

TripCase served me pretty well on a QF ticketed OWA on a variety of OW airlines a couple of months ago. I can’t remember if I manually added flights or but the bullet and used the email option - which I’m also slightly wary of

They’d go broke overnight if they started compensating call centre screwups!!

Thanks both for reading and engaging 🙏