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    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    you have to wonder if part of going in this direction is almost to restrict classic premium rewards to WP/P1 which effective acts as a carrot (or ankle shackle really) for people to keep crediting with QF. Having said that, selfishly as a WP, if release of awards at CR rates is easier I would...
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    IHG Hotels that recognise status

    Intercontinental Melbourne the Rialto What is your IHG One Rewards status? Diamond Were you (or for multi-stayers are you generally) happy with the hotel/stay? Not particularly for a number of reasons. A number of small service related issues followed by significant hardware issues Which...
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    QFF Platinum requesting release of extra Classic Reward seats?

    I was always under the impression there were blackout dates particularly for Singapore and/or QF1/2. previously I thought it was June - August and probably complicated by olympics later this year too?
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    Classic Award Booking Cancellation Fees & Refund Processing Time

    I just refunded a CR last week points back 24 hours later cash back onto credit card in 5 days
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    Qantas Call Centre Long Wait Times

    Finnair are notorious for married segment logic just because NRT - HEL - LHR is available in U, it doesn't mean NRT - HEL, HEL - SPU or even NRT-HEL-SPU is available at U. effectively you need NRT-HEL-SPU available in U to rebook. cancelling doesn't necessarily return U inventory either
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    Double Status Credits promotion (Book by 27/2/24, travel 28/2/24-14/2/25)

    I mean without wanting to sound silly and derail this being a DSC thread, for that price of $6300+ return in premium economy you can fly business via Tokyo on JL for exactly the same price….. Also silver really isn’t worth splashing out for…
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    Helped needed - need to speak to a QF call centre in Oz to solve a routing problem!

    It’s a permitted routing on I fares (IAXME) MAP CONSTRUCTED LEFT TO RIGHT AND RIGHT TO LEFT 1. MEL-SYD/BNE-TYO/SIN/SHA/MNL/KUL/JKT/HKG/BKK-SIN/SGN/SEL/ OSA/KUL/HKT/HKG/CAN/BKK/BJS-EK-DXB-QF/EK-CAI 2. MEL-QF/JQ-SYD/BNE-QF/EK-BKK-HKT-QF/EK-DXB-QF/EK-CAI 3...
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    Article: Qantas Auckland Lounge Upgrade: The End of an Era

    Sitting in the first cupboard now - I have to say though, I do like the cosy nature of the cupboard. Having said that it’s packed today, Front desk reckons “next year” now for renovations….forever waiting
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    Qantas Call Centre Long Wait Times

    in recent months I've found that the pdf I get sent now no longer has tax information after the first amendment/flight change/schedule change however, when ticketing occurs, I get a separate email with text, which had the ticket number, taxes, total cost, payment etc. It isn't a pdf, but rather...
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    QFF Platinum requesting release of extra Classic Reward seats?

    I mean the other thing that we often forget to take into consideration is that A332/A333 J cabins are relatively small at 26-28J seats. I wouldn't be surprised if U2 is the maximum allocation given that usually they can sell most of the rest also July is school holidays season both ex-AUS, and...
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    QFF Platinum requesting release of extra Classic Reward seats?

    I’m not sure how accurate the information around 24 I seats is …. It’s a A333 operating QF128. The only way I can get the 24 number is looking at the seat map which has 4 seats marked occupied and 4 blocked (row 1), so 24/28 seats not marked. That however may not be entirely reflectively of the...
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    Qantas cancels rewards seats accidentally

    not technically a QF screw up if the instructions from the OP's parents were possibly unclear and could be interpreted as "cancel everything"..... you have nothing to lose escalating to the reward email, but by virtue a full refund came rather than a ticket in limbo and not ticketed it means...
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    Qantas Call Centre Long Wait Times

    does this work even if it is several months in the future? I always thought ORC was for disruptions only....still lots to learn as a WP if seems this is for a flight in May. if I could claim ORC it would be amazing after I take the flight (obviously can't claim till I fly)
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    Qantas Call Centre Long Wait Times

    I somehow don't think I can ORC a change I initiated haha
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    Qantas Call Centre Long Wait Times

    Very quick and good service from the contact centre today. Wasn’t actually sure whether I got South Africa, Fiji or Hobart. I think it was South Africa? Yet another QF11 schedule change which made me AKL-SYD-LAX-JFK a little bit more of a pain. Was allowed to switch to QF3 AKL-JFK direct, no...
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    Didn't expect this to be my breaking point, but it finally came!

    The rules seem to be applied inconsistently across the board. For example, I just got whacked with QF11/12 schedule changes causing a misconnect in SYD. The outbound QF11 budged by 30 min and I tried to weasel my way in changing my AKL-SYD-LAX-JFK to AKL-JFK direct which was in the original...
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    QFF Platinum requesting release of extra Classic Reward seats?

    This will be revenue management. This happens most years for December flights where a number of lower economy classes are blocked off early and released later Looking at Dec 26 in economy Lowest classes available for: HND - V HKG - S SIN - K/L depending on flight so most other asian...
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    Didn't expect this to be my breaking point, but it finally came!

    if this was a J/C/D/I flight it should have been possible to re-route via MEL as per they own rules. The only exception would be U class
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    QFF Platinum requesting release of extra Classic Reward seats?

    I think it is beyond pretty much zero I mean looking at UK-POS right now for the dates provided (14/12 and 4/1) QF10 and QF9 for those dates have no D or I class QF2 and Qf1 MAY be possible is the poster is P1 since there is D9 and D3 respectively but that’s about it
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    Straight swap from QF award flight to another?

    what I meant, is that if you call reservations call centre when the frequent flyer service center is open, they liaise with each other and points can be refunded immediately. that's what Hobart did for me when I called to cancel and rebook last week. points immediately refunded so we could rebook
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