Sounds like this idiot Courtney needs a lesson about airline status!
https://www.dailymail.co.uk/tvshowbiz/article-13617875/Female-passenger-rages-Allison-Langdon-gets-special-treatment-Qantas-flight-Fiji-telling-photo-proves-otherwise.html
Mandarin is at best the 3rd language in HK. Always cringeworthy to see ignorant tourists thinking they're acting local by running around saying 'ni hao' to people.