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  1. stig_aus

    Qantas to fast track airline loyalty program status

    Looking for some info on this too - if the SC land straight away I'd sign up as it would effectively give me lounge access for the remainder of my current Membership year + 1 year SG + 1 year QC membership for $480.
  2. stig_aus

    Qantas to fast track airline loyalty program status

    What an absolute mess this is. I just received this email from QFF saying that bonus status credits don’t count to the fast track, but the terms and conditions clearly of the DSC offer say that they do, and the email advising the extension of the fast track says the same (screen shots of all...
  3. stig_aus

    Qantas to fast track airline loyalty program status

    Spent some more time on the phone with QF regarding this yesterday and was told again it would be escalated to the specialists and someone would get back to me within 2 business days. Is there anyway to actually get in touch with these specialists so I can actually move this forward? Feels like...
  4. stig_aus

    Qantas to fast track airline loyalty program status

    So just got off the phone with QF and got the standard “your bonus SCs will credit in 6 weeks” line. Not feeling confident given that others have had their bonus SCs credited within days. I asked the team to confirm I was eligible and they said that I wasn’t as I used a flight credit, but the...
  5. stig_aus

    Qantas to fast track airline loyalty program status

    Massively unimpressed with QF. Rang today to check on my missing double SCs and was told due to a system upgrade they would call me back in 24 hours. Seems strange to upgrade your systems on a Monday morning...
  6. stig_aus

    Qantas to fast track airline loyalty program status

    Still waiting 5 days later, this makes me nervous. What’s the process to follow up with QF?
  7. stig_aus

    I'm in the QF Lounge thread

    Currently in the MEL Domestic J Lounge. Only gluten free food option is celery sticks and dip or whole fruit. Bit of a let down considering you either need a J ticket or to have invested enough in flying to attain a decent level of status to get in here.
  8. stig_aus

    Qantas to fast track airline loyalty program status

    Did the bonus SCs arrive at the same time as the base SCs? Playing the waiting game for my bonus to land, albeit for a flight only taken this morning 😂
  9. stig_aus

    Qantas to fast track airline loyalty program status

    Got through to the call centre and had my QR number removed, and confirmed that the correct details are showing on the QF, QR, and AY websites, but will 100% be reconfirming with the lounge team on departure. Thanks all!
  10. stig_aus

    Qantas to fast track airline loyalty program status

    Didn't even think of that! When I enter the PNR it shows the QR number in the summary, but when I open the booking details to make changes the QF number pops up! Might need to put in a call....
  11. stig_aus

    Qantas to fast track airline loyalty program status

    I'm flying a short sector in J next week that was booked under the recent DSC promotion and will get me to my 100SC for the status match. Somehow I've managed to get my QR and QFF numbers added to the booking - is there a way I can remove my QR number online or will I need to call to get this...
  12. stig_aus

    Qantas to fast track airline loyalty program status

    Note that the Qantas Club branding only appeared on my digital card once I had checked in for my first flight during my 90 day match period. It has remained on my card since and been updated to show the new expiry of June 2021.
  13. stig_aus

    The new Virgin lounge in Adelaide [opened 23 Feb 2021]

    Looks good. Any options for those with allergies? Coeliac for me unfortunately...
  14. stig_aus

    The new Virgin lounge in Adelaide [opened 23 Feb 2021]

    Looks great. Really excited to check it out in a few weeks time. Thanks for sharing!
  15. stig_aus

    The new Virgin lounge in Adelaide [opened 23 Feb 2021]

    Does anybody have a link to images or a press release? The only thing I saw was from Adelaide Airport on Instagram. Seems strange that VA haven’t done a press release?
  16. stig_aus

    Qantas to fast track airline loyalty program status

    Where in the QF app can you check the expiry date? I found it yesterday but can't seem to today?
  17. stig_aus

    Qantas to fast track airline loyalty program status

    Yep, I was in a similar boat, started the match on 30/12/20 and then couldn’t travel due to border restrictions. Asked for an extension but no love. I have now taken my first flights and my QFF account is now showing a Qantas Club membership expiring on May 31st? So maybe Qantas have quietly...
  18. stig_aus

    Redeeming Qantas Flight Credits

    Hi all, I'm looking into redeeming flight credits I have received due to the recent closure of pretty much every state border with NSW over Christmas. I (wrongly) assumed that these credits were essentially like a store credit where you have an allocated dollar amount you can spend on whatever...
  19. stig_aus

    Credit for Cancelled Free Amex flight

    So I just cancelled my AMEX flight and was told I should get the redemption certificate credited back to my AMEX account in 4 weeks. I asked about expiry and the staff at VA said it should be valid for 12 months (meaning I would then have 2 redemption flights as my membership year ticks over in...
  20. stig_aus

    Current hold times?

    Just had a call with the Velocity Gold line. Total time to discuss and cancel 2 bookings was 7 minutes including about 3-4 minutes of warnings about long wait times and menus. Service was excellent.
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