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That's still a downgrade and not denied boarding and EK has a separate downgrade policy. My comment was in reference boarding that aircraft as planned stand my point that they were not denied boarding and took their flight, albeit downgraded and the OP should not have received this...

Someone has made a mistake, but to your benefit. Perhaps you were denied boarding, hence the standby, but you flew as planned. It is well known outside of the QFF world, than when EK denies boarding they not only reaccommodate, but offer a free turn flight in the same class. A thousand...

Yes, we flew to SIN

I've had 2 F seats on QF1 released for a number of days in July and August...

As above, simply fare mismatch. Check Emirates MMB.

To be fair, the F host experience is one of the best on the ground experiences. SQ have none. EK only provide buggies or escorts F to F at DXB to the lounge. They met the request for the timing of the food, but I didn't expect a reaction when I asked for a published feature.

Flew QF1 to SIN recently. Was able to book two Spa Appointments at our preferred time. We arrived 15 mins before the Spa appointment and they proactively rescheduled us. (I don't believe in getting to any airport greater than 120-90 mins regardless of the Lounge). Was met at T1 Valet Premium...

Flew QF1 in F a few days ago. Departed on time and landed early in SIN. Was pleasantly surprised as was expecting the worst!

BER doesn’t have a PH, do you mean GH? We had an excellent stay but booked a suite in advance. Review on FT.

It's called Revenue Management for a reason... People seem to forget that this is un unpublished benefit.

Desktop research like any business would with high value customers. Consistently inconsistent is QF's brand as opposed to SQ, TG, EK, EK or other carriers with exemplary F products. To be fair, SQ has zero ground services so QF is in the lead.

Disagree. QF make an active decision on who gets hosted and who doesn't. Mostly it's on request, but those who received it for years in the past have had it grandfathered. I've had F hosts in SYD and LAX many, many times and they were always exemplary. LAX have managed to skip massive TSA...

Sorry should have clarified, just to SIN.

Call and complain. Totally unacceptable and protected by all Disability Discrimination Acts. The specific line is 1800 177 474. IME, QFLink >>> when it comes to QF with mobility assistance. Once QF International tried to force my father to hold his carry on roll board bag on his lap while he...

I booked 2 seats on BA15 but later decided I'd prefer QF F (although these are two of my least favourite F products). Called at least 10 times over two weeks until I finally got a HBA agent. He tried to warn me QF1 is almost always a no. Shockingly, got 2 F seats in July!

I saw that the seat was tapes and the ground crew couldn't fix it. I've also had 1A on the QF A388s become inoperable and had the crew move staff out of 1K or other seats for me. So I have witnessed all of these incidents myself.

Yes, my understanding on QF Intl is they are supposed to ask pax. Was on QF23 in J, my partner and in 1E/F. Woke up and found my seat selection was gone. Rang and was told seat was unserviceable. Got to the airport and asked if we could have 1A/E so we could be next to each other and the...

Have called at least 20 times in a fortnight and got Fiji each time. Booked on BA and wanted to changed to QF with an award seat release request and don't trust Fiji with any of my bookings, but especially partner awards. 2PM yesterday got a wonderful HBA Agent. I said "I know QF1 is...

Does the availability exist on EK's website as an award? They don't always match but is a good indicator. Remember Married Segments as well so individual legs may offer less.

What time of day? I've been trying for days and have HUACA at least give times.