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Never been charged phone booking fee for Award release requests.

My understanding of UrCove from FT is that is a brand intended for locals only. If that’s the case, Hyatt should remove them from the booking engine. But almost none of the properties have English speaking staff and none take AMEX

All of the release dates (published and unpublished) prior to Covid can no longer be relief upon. The only exceptions are the ME3 and BA who release close to departure. I suspect QF have pulled Classic Rewards in the last month or more in preparation for Monday's announcement. Looking at DPS...

YES

Flew CNS-SYD many times in F!

I've said it ad nauseam - downgrades occur in order of fare class and status. A WP in U Class is going to be downgraded before a NB on full J.

QF have zeroed out I class until November on QF43. Found 4 dates prior with I class, called and made the request. Will spare the Fiji call centre nonsense, but HBA got all of the dates released and were happy to hold them until we decided to ticket.

I called on Monday for an award release request. An agent in HBA put it through and was approved in minutes. He held the reservation while I worked out other details. I have called several times a day this week and been on hold for at least 20-40 mins each time and get an agent in Suva. I...

Nice review, like your FT posts, too. I looked at this property. We only book villas and they must have separate living and dining, a private pool and an Ocean view from the inside and pool areas. The price for the Villas that meet these requirements at this property are as high as a lux...

Walking to the Express Path I've seen the QF F check in line snake outside the cordoned off area on many occasions during peak travel periods.

Exactly this. As someone who checks in at T-(120-90) I have never waited at EK Check in at SYD.

Upgrades (and downgrades) are processed according to status and fare class. There is also the PCV, but that's a Pandora's Box.

The options are QF, BA, QR (If you can get more than one award if any) or EK with QFF points.

EK F taxes to Europe are around $1,800 each one way. Return for two is this $7,200. They want extra revenue, even on awards, and are charging accordingly. Only you can decide if you think it’s worth it. I pay it because I would rather use it QFF points to fly a better F product.

Is it possible that you were very cold and not the three different spaces that you describe? I am no QF defender, I find the crew average at best, but unsure that the luggage and temperate issues are that concerning. The ME3 run the cabins hot and it is MUCH harder to cool down than warm up on...

Apparently because of the pax. To be fair, some flights I've been on have had large groups of very drunk men board. One CSM once said to me "Don't worry, they'll pass out pretty soon..." My last flight everyone was very well behaved, though.

You realise this isn’t an agent’s opinion? They have to perform the procedure dictated by the system and information fed from Timatic.

My view on this flight was that people (pax and crew) are excited to be flying post pandemic and if the crew are so unhappy, they should find another job. Harsh, however, I stand by my point.

So it appears QF23/24 service is consistent, after all.

None of this is an excuse. I carry a pen with me and had filled it out but they pretty much just barked going down the aisle “Have you filled in your breakfast card?” For the record, I don’t know any other airline that requires a form for breakfast. Quite the contrast, I asked the SQ crew if we...