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Or playing devil’s advocate, perhaps they could stagger the annual SC deposit based on your lifetime total as milestone awards. Eg 16,000 SCs gets you 200 a year, 18,000 is 300 a year, 20,000 is 400 a year, and so it goes on. Probably a difficult piece of tech to implement, especially given...

I don’t often ask for anything other than wine or champagne, but a few weeks ago I felt like an Espresso martini. I was told they can only do coughtails that are the equivalent of one standard drink. And in the dining area at least, nothing that’s off-menu.

I had a very interesting experience out of Honolulu last week. First call was for Chairmans Lounge and P1, second call for Platinum, third call for Gold and Business. They actively turned around J passengers without the aforementioned status levels who tried to bypass. Plenty of confused...

Great post. I’ve given thought to all of your points above at various times on my travels, so I completely agree with what you’ve outlined, especially with LT Gold providing some incremental benefits and recognition beyond the standard tier. I still think they botched the LT Platinum roll out -...

Borghetti’s oversight of the F lounges in SYD and MEL must be his greatest contribution to QF passenger experience. Commercially, it’s a good thing he moved on when he did…but SYD in particular remains an iconic masterpiece that still wows me each time I walk in 15 years later.

Amazing. These are the little things that remind me that despite their quirks and flaws, SQ has a service culture and pride that no other airline comes close to matching.

Lucky you! The F lounge was totally out of all chicken dishes all afternoon on Monday. Agree with the above - the braised pork is an absolute cracker.

Ha! You’ve got to be kidding me. I will take this up again with Wesley myself as I’ve reported it at least three times now.

Perhaps Alan will find suitable future opportunities in China or North Korea...

One of the good things about the SC system is that it provides some cushion against yield fluctuations that are inevitable for all airlines at various points in the economic cycle. At the moment we're in a very high yield environment, so the revenue-based programs are minting more and more...

I'm happy to give her the benefit of the doubt. She's actually never had a role within Jetstar, so by most measures she's a Qantas lifer who has seen the full spectrum of change from privatisation through to the bloodbath that was Covid. It's promising that she's spent much of her career in...

Glad you enjoyed the House. It's a nice legacy of Etihad's general excess from that era, so long may it live on! When I was last there, the lounge was still managed by the same lady who ran it when it first opened under Etihad's stewardship. Her pride in the facility is very evident, so I'm...

This is good news, especially as someone who seems to travel with more luggage than ideal. I expected they'd just permanently close it, so well done to QF.

Was that steak ex-LHR? I find the beef from London is consistently the best of any station and any airline.

I'm not really sure why you want to keep going around and around in circles on a technicality. Average fleet age doesn't tell the full story, as noted above, but in the case of Qantas, it tells much of the story because they have received so few aircraft in the last decade. The 75 B737s are on...

No, you've expressed an opinion that differs, and your opinion is valid. Nothing has been disproven.

With respect, I think you're going around in circles without saying anything.

In which case we know the A330s are 16 years old on average and the 737s 15 years. It doesn't change much as that's pretty much bang on the overall fleet average. The Q400s and 717s have nothing to do with 737s. That's why i referred to it as peripheral to the core of this discussion.

I don't dispute the calculations, other than presumably in a mature market, Qantas would be targeting 3-5% annual capacity growth. I agree with you - but you will notice that even many mid-size airlines smoothen their deliveries across a longer period of time for this reason. And ordinarily...

You're very welcome to share the metrics you consider to be more acceptable.