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It was up and running when I was there on 3 Apr. And busy it was too!

My preferred workstation in the new lounge would be the tan leather booths located opposite the bar. Natural light, plenty of space to have some documents on the table and close proximity to a caffeine booster. What I'm not sure of however is whether they have powerpoints. Maybe someone else can...

Unless it's your generic rant? 😂😂

I've only returned to flying VA quite recently after almost a decade, so I may be very slow or this is a bit off topic. A couple of weeks ago I added my SQ number to my VA booking. To my surprise, my boarding pass reflected "SQ Platinum" suggesting they recognise Solitaire PPS Club membership...

I feel very sorry for the crew having to front this flight after flight. And here's my question: if they're unable to provide the advertised product (premium lounge experience, hot meal, checked bag), should they be withdrawing the J cabin from sale until they're confident they're able to...

This is all sounding very promising, long may it continue! After the spate of frustrations all my upcoming travel is on VA and SQ, so I don't have a reason to test it out for myself, but let's hope the improvement is sustained and that lessons have been learned.

That's very disappointing to hear, @Anna. I'd be surprised if they're closing Spice Bar, but then again nothing should surprise me at the moment. The failure to plan for the (predictable) Easter weekend demand seems to have manifested itself across the entire organisation. I flew VA for the...

I've had a run of good luck...it's been open for all of my morning departures in March and April. Funnily enough, on one visit in March, the screening staff asked me if an announcement had been made about it being open in the lounge, as they were surprised how few people were using it. At the...

Perhaps the real issue here is that most of us actually quite like Qantas. In my case, aside from my own inconvenience, I have serious concerns about the conditions their front line employees are being forced to work under after everything has been cut so close to the bone. All by a management...

There’s a roped off section in the new J SKL for F. It’s on the right after you’ve passed through the bar and food pick up stations. In my experience I’ve always been escorted there by the front desk staff. Nothing to get too excited by, but the table service for food is a big help and...

The thing that worries me is the long-haul 350 fleet is now fully committed across their expanded US network and Europe. They’ve still got several more 359 MH deliveries to come, so one wonders where they’ll send them. Let’s hope it’s back to a more 777 heavy operation in MEL, but even that...

You and me both, I detest these seats as the footwell is like sleeping in a tiny coffin, even in the bulkhead. And there’s such a lack of adjustments with the lack of a leg rest. I’m sure SQ will claim it’s as good as QF’s, but we all know their attention to detail isn’t quite what it was 🤣

Sorry @justinbrett I don’t agree with any of this. And my recent morning calls - between 6:30am and 8:30am have taken at least 90 minutes in all instances. Great HBA operators luckily, but I still do not view this as acceptable for Platinums as in several cases it has adversely affected my plans...

My brother was travelling SYD-MEL-LST this morning as part of a rather important delegation. They arrived in MEL to find their 9-something onward connection was cancelled - no reason or apology given. Told they would be rebooked on the 7pm, which would result in them losing the full day of...

Yes please, sounds like I might be missing something. Usually I'm automatically assigned 11A/K but hav been given 19 when they were unavailable. My recollection was that they were identical so I'm interested in your side-by-side analysis.

What....you want Alan to spend money?! Tell him he's dreamin'...

I moved much of my international business from QF to SQ pre-COVID, due mainly to the significant operational disruptions I was facing with a fleet that was ostensibly too lean for the flying schedule. The delays were getting ridiculous. I remained relatively happy with my QF...

Thanks for the very comprehensive updates, @Cruiser Elite. Sad to hear most of the familiar faces have left but I'm not surprised by their lack of applications as they're not known as a generous paymaster for ground staff. My information is that they wanted to deploy the 380 into MEL late last...

I was impressed to receive the email from Stephanie in my inbox this morning, but like most was increasingly appalled by the content the further I read. Not sure the corporate comms folks have managed to nuance (veil) management's core message (feelings)... Perhaps some of the blame rests with...

I'd also like to know what the deal is with the rampant call disconnections that are happening in the offshore centres. Is it poor call quality? Or is it operators simply hanging up because requests are too difficult or it makes their call stats look better?