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    QFF vs CX Marco Polo Club

    As a long time QFF, I never thought I would consider moving to another frequent flyer programme. That's until I moved to Hong Kong a few years ago. Being in Hong Kong with no need to travel to Australia for more than once per year, I struggled to do the 4 sectors of QF/J* flights. Also, CX...
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    Delta Comfort+

    Yes I tried to book Premium Select but the flight only has Comfort+
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    Delta Comfort+

    Has anyone had experience with Delta Comfort+? I am trying to find Premium Economy seats from HKG to SFO and Delta is almost half the price of the second cheapest option. After doing some research, it seems that Comfrot+ is not quite the same as Y+ offered by CX or QF. Can anyone share their...
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    Giving up on Malaysia Airlines

    Yes direct flight options from MEL to KUL is limited. I used to fly Emirates but that's longer available. I have not flown AirAsia for a while due to "perceived" safety concerns after Flight 8501. I have been flying CX to HKG first then KUL as I am required to be in HK anyway. May not be that...
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    Giving up on Malaysia Airlines

    Thanks for the offer. I'm not an Enrich member. I'm QF Platinum. I doubt there is anything anyone can do. Not even the CEO. It's a cultural issue. Need wholesale change of board and management. It will never happen. Look at Singapore Airlines. Used to be 1 company with MH. The Malaysia...
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    Giving up on Malaysia Airlines

    I reluctantly had to fly MH again as I can't book a seat with CX. Outbound trip was delayed due to late arrival of flight. I asked the lounge staff to call the gate to see if there was a delay and she was told no delay. I turned up at the gate and the plane was not even there. On my return...
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    Giving up on Malaysia Airlines

    Ok I am really going to stop flying with them whenever possible. I have to travel between Hong Kong, Melbourne and Kuala Lumpur frequently and I have been taking advantage of their cheap J class airfare but I have decided that I had enough of their incompetence: I can't remember the last...
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    Using points from Avianca Brazil

    I signed up with Avianca Brazil 18 months ago in a status match promotion and got the equivalent of Star Alliance Gold status for 2 years. I have since used it for my Air Canada and UA flights and accumulated just over 20,000 points. I am trying to use them but it seems that only cities...
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    Unbelivable QF Premium Desk service

    Yes I am sitting on 12,971 SC. I will probably get to LTG before the end of the year. Good suggestion. I will try to find a status match and try another program. Since I am now based in HK, CX status match would be great.
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    Unbelivable QF Premium Desk service

    Yes. That's what I tried with the first person but failed. I called again and a very helpful gentlemen helped me to reverse the changes and refunded the change fees.
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    Unbelivable QF Premium Desk service

    No the service wasn't just bad, it was so terrible that I hanged up on the person I talked to. Background: I booked a HKG-MEL-HKG ticket online. HKG-MEL was in Y+ and return was Y. As I have a change of schedule I need to change the date of travel so I made the changes online. Making flight...
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    Similar forum overseas

    I rely heavily on this forum to get travel tips and ideas but I am moving to Asia soon and some of the topics here may not be that relevant anymore. Does anyone know a similar forum for Asia (Hong Kong, Kuala Lumpur, Singapore) based travellers?
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    Double SC for all! (Book until midnight 6th Mar, Travel Mar 2017 - Feb 19, 2018)

    Re: Double status credits 2/3/17 - 6/3/17 Does the following statement means that Jetstar flights won't qualify for the DSC offer? Flight for the purpose of this promotion means any Qantas operated flight with a QF flight number on the ticket where Status Credits are normally earned, excluding...
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    CX Vantage Pass

    Great value for both J & PE. I was about to book HKG-SFO and HKG-MEL. lucky me. Enjoy Business Class from HKD3,600* per round-trip with our Vantage Pass
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    MH - Serious breach of trust and mishandling of booking

    I finally got the changes done 2 days before my trip. I ended up talking to someone who tried to help me before and recognised my name. After 1 hour on the phone she managed to get it fixed. I am still waiting for a reply from MH complaints department to return my email. I'm not holding my...
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    MH - Serious breach of trust and mishandling of booking

    Thanks Batesy for the info. I'm actually in Hong Kong and I was told by MH they don't have an office in Hong Kong. I end up changing my travel dates as I need to make plans. I'm now going to Mel on 4 Oct instead. I cancelled a few meetings and move others to accommodate the incompetence of...
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    MH - Serious breach of trust and mishandling of booking

    I am on the phone to MH as I am typing this post. Guess what, I was told I am on a waitlist with 5 people in front of me and there is nothing they can do!! What a joke!!! I called on 5 Sep, more than 3 weeks ago to make the change and there were plenty of seats. Because of their stuff up I...
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    MH - Serious breach of trust and mishandling of booking

    Since I first posted the letter to MH here on 26 Sep, I have made another 3 phone calls to try to fix my ticket. Guest what, it still hasn't been fixed. My travel starts in less than 72 hours and I have been trying more than 2 weeks to fix a small problem. I am running out of options!! If...
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    MH - Serious breach of trust and mishandling of booking

    The flights should be: HKG KUL 30 Sep 14:25 KUL MEL 30 Sep 21:50 MEL KUL 9 Oct 15:05 KUL HKG 11 Oct 19:15 I do not know how it got so wrong. Lucky that they tried to fly me out of Mel before I get there to make the mistake obvious, otherwise they will make me pay a change fee again. The...
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