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My favourite is "Sir, would you like a hot towel?" Crew proceeds to hand a freezing cold towel.

I've probably flown MH more than most people and more than most KUL-BNE-KUL. My experience is that MH feels like an average Government-run airline. Nothing is great. Nothing is terrible. On average, you should expect more things to go wrong than if you were to fly most other airlines. When...

The offer is currently 'ever green', and likely will be available for Nov/Dec.

What a strange way to sell upgrade bids, a discount on the minimum bid, making you think they're doing you a favour. QF implies that their upgrade pricing is too high and that you should be thankful. The reality is that very few people ever win with the minimum bid, and it's to suck you into...

Weird eh? Next thing you know QF won't allow oneworld elites into some lounges, and will begin partnering en mass with Skyteam carriers.... it's almost as if... oh wait... nevermind.

I won't go into detail on a public forum but I believe QF when they say they are releasing more award seats than ever before. The reason you can't find those seats is a combination of: - Increased organic demand for award seats - Mileage brokers - Bots - Global economy - Unlimited miles...

It's not a cyber attack. It's a coordinated ring of scammers that has affected several airlines for some time. Wait a few days and the MH website will let you update the FF#, or do it at check-in. This is NOT MH-specific. Many larger and better known airlines affected as well. MH just handles...

F lounge is a quiet space. If you walk right through the lounge to the back there are some sorta-kinda-semi private chairs with ottomans that I've seen people sleep on. If you're in AUH for more than 6 hours and need a bed - I'd book a hotel.

I've been through AUH a dozen times over the past year. New terminal feels nice and new, and if you have access to F check-in/F-Lounge, then things are great. No queues, no waiting. Without access to F facilities...I'd probably fly another airline.

Most people will, at one stage in their life, redeem for "toasters". That day is when the member finally gives up on collecting QF points and likely all airline points. That day is closer than most people think. People don't redeem for toasters because they're good value - they redeem as a way...

5 minutes is generous.... bus takes ~2min to transfer if you get the timing right. I also note that at MH check-in they now have invitation vouchers for BMW transfers. But really you're not missing out on anything.

Does anyone else immediately turn off and assume Qantas press releases are basically junk, or is it just me? Classic Plus.... Paris....

LH is linked to the Global Status Match database, which is managed by LSC/Statusmatch.com You won't be able to chain match into SAS then use that to match into Miles & More. But otherwise yes it's a great time to have SAS status!

Something else I've noticed with EK - is the speaker volume in the cabin. The volume of the safety video is not too loud. Sometimes, it's barely audible - which I like. Or maybe it's the 18 champagnes kicking in by then... Versus other airlines where it's full volume crackling sounding....yuck.

There are only 2 potential objectives for these videos: 1) Media hype -> attention to airline 2) No hype, no-nonsense, check the box and move on EK is aiming for their usual (2), with a touch of point 1. I think it worked.

As someone who does MYS/AUS regularly - I assure you that a very large, and growing number of Malaysians will do whatever it takes to avoid MH. Similarly, a large number of Australians will do whatever it takes to avoid MH, for whatever reasons they may have. Now add the anti-MAX crowd into...

Allocation for crew rest seats.

100% The airline screws you around once, go with another airline. Can't fly anyone else? Don't complain. Always go where you are treated best. Loyalty is long gone.

It is likely easier to ask for a set amount in points vs a refund. Points usually can be approved by loyalty; even when the issue is caused by another department. At a decent airline, loyalty would charge that other department for the points, creating internal accountability for screwing with...