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Half the annual fee refunded, but pushed back another month. Not good enough in my mind, so I'll push for more

So my latest statement has the bonus points on it, and I've been told they were 'ordered' on Tuesday, but they're still yet to show up in Qantas. Fingers crossed they arrive in the next few days

Have been having similar dramas with my card too: My monthly points are coming through ok, so the transfer/account details are obviously set up properly I met the criteria for spending on the 4th of June, about week 5 of the card - I rang up and asked what was happening with points in early...