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Nope, I'm Hilton Platinum so it was only when I renewed for 2023 that I decided to try some others (where I have the choice). Some have been worth it (e.g. HIX Newcastle, as others have remarked). Indigo (based on one stay) reminded me of a W wannabe (from back in the day) without the polish.

Oh, and the reason why we were there (and not at the Hilton across town) so this is on topic was that I was doing the IHG Platinum challenge fast track. I've never had that happen at *any* Hilton brand.

Pretty bad. Some small but annoying things: no tea and coffee in the room, resolved by a trip to reception; plans from the refurb still in a drawer, with some sawdust, again not a huge problem. (The signs in the lift still said it was an Ibis.) But it was the fluctuating hot water temperature...

I was going to ask the same thing. The two apps (Virgin Aus and Velocity) are now synced for me (they weren't before). My points total is also up-to-date (as in the Flybuys conversions came through). My upcoming flights are still showing in the Virgin Aus app. (I only log in to the website if I...

2FA? Given that should be standard by now...

I stayed at the Indigo as a Platinum. The rate was competitive, but based on a number of teething issues, I wish I hadn't defected from the HIX across the city...

I received my email confirmation from Qantas on 5 Aug and received my Gold membership this morning (or at least overnight). Do find it a bit odd that I was checking the app (and this forum!) rather than receiving an email from Accor welcoming me on board. Compared w the recent IHG status match...

I had a similar situation in that it was significantly cheaper to book an Accor property in Aus via booking.com than it was direct. I called them up to see if they'd price match, especially given the slice they'd be giving away to booking.com but got a firm 'non'. Given I'm Diamond w HH and...

I have the confirmation email from Qantas confirming registration but nothing from ALL. 🫣

Concur. I wouldn't pay extra to use the bar 'lounge' next to the lobby. In fact, I'd ask for a refund!