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A complaint and AFCA escalation will fix that (assuming you are going to cancel the card).

My annual reset day was today (21/11). Hit the $60K about a month ago. Received the email today stating I’d requalified for gold and to select my program in the next 2 weeks.

That’s a bit rough! I can get whacking the leader, but taking out the daughter seems like a low blow 😏

For what it’s worth, this was the first card I can ever remember being asked to provide payslips and bank statements. Get the impression they’re a little more cough… I did however speak to someone in Australia during the application process who was surprisingly switched on and seemed to tidy a...

All incorrect :) The area extended south of Bali on the routes towards the east coast. Have a look at the Virgin DPS-BNE that eventually departed yesterday which directed around it. The ash cloud is moving in that direction so that route isn’t available now (not without flying hours extra...

I guess if anyone is desperate to get to Bali in the morning… all Malindo/Batik flights launched out of DPS straight through the volcanic as area onwards to the east coast. One could safely assume they’ll do the same in reverse tomorrow. Citilink and Air Asia have continued Perth services...

I hear you. I’ve played this game before (getting home though). Ended up driving to Surabaya and flying to Jakarta, KL then Sydney. Booked a few flights that got cancelled, but was able to get the funds back via chargebacks.

I assume from Brisbane? $330 on the Batik Air flight in the morning…

Probably not for VA/QF/JQ. They are super conservative when it comes to volcanic ash. If the mapping shows a volcanic ash area, they’ll go nowhere near it. Have a look at the route VA48 took compared to the PK registered aircraft flying DPS-PER

Interesting to see the Indonesian carriers blasting right through the volcanic ash area. Flights from Perth look to be less impacted but I can’t see any flights from the east coast departing tomorrow (and I’m meant to be on one of them!).

I recall raising the issue of wetleasing when when QF started using AY who were using Thai based cabin crew with Finland based tech crew to operate services from Australia to Singapore (did I cover it all? I think so). I recall being shutdown for being “racist” for suggesting that it’s wrong...

I believe the crew were rumored to have done a “QF service standards” training course. Maybe the crew you got paid attention in said course?

Interesting. I’ll tick over this in about 2 weeks. Will report back on how long it takes

Is this for status renewal? Or the initial status upgrade?

Ouch. They’re onto that. I’ll report back in a month or so on the “didn’t meet 60k spend but have AC status showing an expiry of Dec 25”.

I’m thinking I’ll dump all my points in SQ for the 25% bonus. Does anyone know how quickly they transfer? To be safe, would prefer them to be in the Kris account by 31 Oct

I’ve had this with Expedia in the past. Arrived at a hotel in Macedonia and they promptly said “we haven’t dealt with Expedia for years”.

I’ve mentioned it before but the absolute worst QF flight I had was a BKK-SYD where the crew were so hostile I’m surprised it didn’t escalate into an incident. That said, have recently done a bit of India flying on the 330 and the flights have been excellent (although I did have to crawl up the...

If it goes through a card machine, they’ll be paying tax. If it’s cash… “ah nobody needa know hey”

For a married segment, yes. But I’d like a definitive answer on the “point of sale” claim that’s been made from a little higher up. My understanding is that award seats won’t have that restriction… but I could be wrong.