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I'd call her bluff, and lodge a dispute immediately with FOS. Would take less than 10 minutes. You'll get directed towards someone who has authority to get things sorted ASAP, and I think they get charged a fee.

Always wondered how they deal with those in the terminal who haven't yet cleared the border in these sorts of situations . . .

I have a copy of the T&Cs (attached) They're not particularly clear. For example, "Qantas Points will be credited after the policy has been held for 60 continuous days". Assure/TAL are trying to tell me that "credited" means credited to the Assure App. My interpretation was/is that it...

Called today to cancel my Amex Plat. Edge, as the annual fee was due. Told them I wasn't happy that the free return flight had changed to the $200 travel credit. The operator told me that he could offer me the Velocity Escape card with no annual fee. After I told him I wasn't interested, he...

1,000 points if I spend $30 at Caltex Woolworths by this Sunday.

Because in my opinion, they don't have the best redemption ability, particularly with premium seats. Domestically, sure they have seats available, but in my experience it matches what QF releases. Internationally (again, in premium cabins) there is next to no availability on their own metal...

Literally shaking my head. What a joke.

Flew JQ for the first time in approximately 5 years last weekend. Only reason was the direct flight between PER and OOL. Staff were rude, expensive food options, return flight delayed due to faulty overhead bin - which ended up being taped shut. Not surprised with the ranking.

Remind me again, what exactly are Geoffrey Thomas' aviation credentials?

Just received a 10,000 points offer, if I spend $90 over four weeks. I have 11 days to shop in week 1. Will likely take the offer up.

I might jump on the JQ voucher deal. Can you use multiple vouchers to pay for a booking (e.g. 6 $100 vouchers to pay for a $600 fare)?

Spend $85 in store or online to earn 1,200 bonus points. Available for two weeks, so potentially 2,400 points. A low offer, but will likely take it up as I need to buy a few things.

With the increase in bonus points from 80,000 to 100,000 membership points, I will throw my link into the ring; http://amex.com.au/refer/wesleed0nK You receive the 100,000 points after spending $1,500 in three months. The card costs $395, but you get a $400 Amex travel credit which can be...

I have an aversion to EY. F on the A380 looks amazing (I've only flown J on it), but the ground experience at AUH leaves a lot to be desired. On the A880 you'll almost certainly avoid the bus gates, but you'll have to deal with the scrum in the narrow passageway for connecting security...

500 points on selected Woolworths Ready meals. Can only be redeemed a maximum of two times. Will likely take them up on it.

Many thanks!

Hoping one of the many guru's on here can help. I'm looking at making a Velocity redemption on AB in Y between TXL and CPH (yes - I know, not extracting the most value from points...but anyway...). The ever-so-helpful Velocity call center reps are telling me that they can't tell me luggage...

Good question, just double checked.... "Offer can only be redeemed only once throughout the Promotional Period"

I'd request a refund (not a credit) for the components of the product not provided. If a refund was not forthcoming, I'd lodge a disputed transaction on the credit card used.

250 points for purchasing a Frey 100g block of Chocolate. Can only be redeemed once.